Let the user trust the website should do so (iii)

Source: Internet
Author: User

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In the previous article to let users trust the site should do so (b), respectively, from the verification is no longer remote, to attract customers need the truth, easy to understand the terms of three and everyone to share the user trust of the site to pay attention to the matter. Today from a full range of contact, return guarantee, stationmaster share oneself and so on three aspects continue to explain to everybody.

Let users trust the site is not simply rely on a few exquisite pictures and words can convince the user, it is a system, the need for a full range of customers to accumulate trust. When the user slowly identify with your site, it is easy to form word-of-mouth communication, large enough in the user group, the brand enough to sound, it should be slowed to promote the idea of the appropriate focus on the content of the construction, all-round improvement services. Well, to get to the beginning of today's article.

Seven, complete contact: The site is best to establish a full range of contact, if necessary to establish a separate contact us page, listed including QQ, MSN, email address, mailing address, etc. as far as possible. Of course, these are not absolute, not that you have a variety of contact methods users will certainly trust you. Only if you show enough information to the user, the user will judge your authenticity based on the information. To explain is that you can not get the contact information is everywhere, for fear that others do not know how to contact you. There are many enterprises to use the TQ way, but in fact choose one of them, do not float all over the screen, affecting the view, I have encountered this situation more than once, sometimes only by looking at the source code to see the content of the Web page. Complete contact with the appropriate way to show, put in the right place, users want to know when the natural will go to look carefully, do not deliberately to emphasize.

Eighth, return to ensure: browsing some foreign websites, it is not difficult to find an unconditional refund is almost an unwritten rule. Now many large websites in China have gradually developed a good habit, many are unconditional replacement and refund. And our personal site in the time, if it is the mall class of the consumer site, this also seems particularly important. Users may not be satisfied with the purchase of the products for various reasons, we want to the homepage of the site to the user commitment to ensure efficient return refunds, conditional advice to do a separate section, mainly to deal with such problems. Do not underestimate these seemingly dispensable functions, in fact, for the long-term development is essential. The user's trust is 1.1 points accumulated, if the small problem handling is not timely, then lost not only users, but also our own integrity.

Ninth, learn to show themselves: the show here itself is not to put their own photos posted everywhere, nor is it just bragging about their own site has many cattle. But actually the team or webmaster's personal photos on the site of the corresponding columns, you can open a separate section to introduce your team. With these real words and photos, intangible and users have established a kind of pro-emotional and trust. Sometimes read some webmaster blog or interview can generate a lot of trust on a site, from the blog or interview to show the real things, such as photos, videos, or a certain aspect of life. One of the A5 is now engaged in a daily second kill task, through this task I know the Dream River, also saw her blog, she will share a lot of their own intravenous drip, I feel so good, through her, I intentionally or unintentionally run to play seconds kill task, because feel oneself face not only A5 such a forum, But a group of friends as if in front of them. A5 Forum has been doing a lot of rich activities, is our model to learn.

Here, and to share three points: Complete contact, return to ensure that the society show themselves. When I write an article, I tell myself, things are not advanced does not matter, as long as every day to adhere to progress on the line, because a lot of things are not advanced, but is accumulated into the road, in addition, in the sharing at the same time, but also their own revision at the same time, so, I will stick to the road of soft Wen Well, here we are today to continue to share the topic with you. If you have good ideas welcome and I exchange, this article from: Can buy cola, url: http://www.kgkl.cn, also welcome reprint, reprint please keep the link, thank you!

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