LG high-end machine KT878 frequency of complaints against users call manufacturers recall

Source: Internet
Author: User
Keywords LG battery use time complaint Center
Open a well-known consumer rights web site, a "LG high-end machine was" the low end of the issue of the waist "article impressively hung in the headlines, this article said the high-end mobile phone is LG KT878." It is understood that over the recent period of time, the site complained about LG KT878 the number of complaints has increased dramatically. A lot of users reflect, LG KT878 existence dozen not telephone, battery use time short, battery cracks, crash and many other problems.  Many users believe that the phone has a design flaw, requiring manufacturers to recall as soon as possible. Complaints Center flooded KT878 complaints users call recall in the well-known consumer rights website mobile phone Complaints Section home, there are about LG KT878 complaints nearly 10, close to a page complaints nearly one-third. Pages are filled with KT878 related complaints. If you enter the keyword "LG" in the site search of the complaint center, more than 90% of the more than 10-page complaints are related to KT878.  The site's staff also said in the article that recent complaints about LG KT878 mobile phones have grown dramatically. Browse these complaints about KT878.  A variety of fault problems, but mainly concentrated in the signal full cell phone, battery use time is short, panic, automatic shutdown and so on. One user complained in the complaint, "the night battery full power standby only for one day, if the Internet can only maintain two or three hours."  Another user said that his KT878 in the signal full state often missed the phone, telephone also often impassability, seriously affected the work and with family, friends and exchanges.  As a result of frequent failures, many users in the complaint call manufacturers recall, they think the failure rate is so high, belong to the manufacturer's design defects, not just a repair, should implement a large-scale recall.  Manufacturer response: There are small problems only individual phenomenon LG KT878 Although hang LG brand, but not the original production of Korea, the actual manufacturer for LG and wave company joint venture to establish a wave of digital mobile communications company.  According to the article content, the well-known consumer rights website has contacted the KT878 issue of the manufacturer's technical director, the person in charge responded that there are some small problems in LG KT878, in which the user reflects a lot of three aspects: 1, Crash; 2, standby time is short; 3, automatic shutdown.  But for a user-reflected signal is not able to get through the phone, the director said, "This is only an isolated phenomenon." LG KT878 has gone down since the high-end low-priced listing 60% LG KT878 is a mobile TD-oriented high-end business mobile phone, with Windows Mobile operating system, built-in 5 million cameras, to support almost all popular features on the market. On the mobile official website, LG KT878 marked the market time last May 1, the listing price is 4000 yuan. LG KT878 Now the price is only about 1500 yuan, compared with the listed price, hasDown 60%.  It is understood that the market and LG KT878 function similar to the 3G mobile phone prices are generally more than 3000 yuan.  Background information consumer Satisfaction Index released mobile phone consumers, LG bottom in the Chinese consumer Association recently released the 2009 National mobile phone Consumer Satisfaction Index test results, LG's satisfaction is the last one. The Chinese Consumer Association has selected 9 subjects, namely, Nokia, Motorola, Samsung, Sony Ericsson, Lenovo, Tian language, LG and Gionee, as well as a comprehensive evaluation of other brands, each brand is surveyed by thousands of consumers, less than hundreds of. The results of the investigation is staggering, as the joint-venture brand LG unexpectedly bottom, even ranked in the domestic brand and Gionee after the words, only higher than the so-called other brands.
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