Li Mijian Branch boss tracking: Headquarters attitude tough no refund

Yesterday, in King San eight shop, the business staff accompanied Ms. Ouyang to see her membership record. New Express reporter Li Chi, the deputy Director of the United States and Health Guangzhou branch of the administration of the media interview. Li Chi/Shimin Weibo "Li Mijian Branch boss Go" tracking business sector attention to report immediately intervene investigation, found that the branch violation of its headquarters informed New Express reporter Liu Ziyu intern Wu Li Yesterday, the New Express reported "King San eight shop owner volume Escape" (see yesterday A16 version), caused great repercussions, Netizens continue to pay attention, Guangzhou municipal administration of Industry and commerce attaches great importance to this report, commissioned Liwan District Industrial and Commercial Administration branch and the Bailiwick gong to investigate. Industry and Commerce Department in the evening to reporters, in the course of yesterday's investigation, has found and mastered the relevant core evidence of the incident dispute, at the same time, a number of lawyers call this newspaper said that Li Mijian headquarters have the responsibility to shirk. On the contrary, Guangzhou Fitness Management Services Co., Ltd. to accept a lot of interviews, the attitude of tough, clear stance, temporarily can not give customers refunds or cards, demand consumers to report to the public security organs themselves. The industry and commerce sector rushed into the early yesterday, victims of numerous media escort, to Guangzhou trade and Industry Bureau 12315 Consumer Rights Reporting complaints Center King San Eight shop to deceive consumers, some staff suspected of fraud. Municipal Bureau of Industry and Commerce 12315 Rights Reporting Complaints Center Deputy Director Li Chaoping led the department related staff to receive consumers. Li Chaoping told the New Express Reporter: "We received more than 20 customers in the collective complaints about the United States Jian days Hebei Road shop, did not think today and strong beauty health complaints." "And the staff inquires about Yuli Mikin complaints, found that 12315 complaints on the platform has been a number of complaints information." After listening to the consumer's response, Li Chaoping immediately said: "We should attach great importance to this matter and investigate immediately." "Subsequently, Li Chaoping to the Municipal Bureau of Industry and Commerce to report the situation, and personally informed the Liwan District Trade and Industry Bureau and Tianhe District Trade and Industry Bureau, asked the two bureaux immediately launched an investigation to fully protect the rights and interests of consumers. Law enforcement officers found evidence Li Chaoping said: "The United States and health headquarters should take the initiative to report to the public security organs, in addition, the consumer is in the Li Mijian shop and the staff collected money, consumers have and Li Mijian formed a consumer relationship." "Municipal Trade and Industry Bureau to accept and oblige Liwan District Trade and Industry Bureau of Zhongshan Eight health store launched an investigation, Liwan District Industry and Commerce Branch leadership attaches great importance to this report, immediately assigned Liwan DISTRICT Industrial and Commercial branch of the Consumer Rights Protection Section chief guoming, Zhou Door Gong director Lin Yufen led more than 10 law enforcement officers to investigate. Industry and commerce law enforcement officials in this consumption dispute, all the parties involved in the transfer of relevant materials, industry and commerce law enforcement officers found two favorable evidence, Guoming chief said: "We in the law enforcement investigation process, in the Li Mijian shop in the photo gallery found a complaint consumer photos." "The branch's illegal headquarters knew at the same time, law enforcement officials in Zhongshan Eight club office found an internal punishment documents, documents show that 127th Guangzhou, the United States Health headquarters has been found in Zhongshan eight illegal sales of membership card behavior, demand its stop behavior. But such a punishment document, has not been implemented, October 31 when the consumer to go to the meeting card, still smoothly pay cards and take photos. And consumers in Zhongshan eight shop, once again with the shop staff fierce confrontation, Miss Ouyang questioned the identity of the membership Manager Min: "Why the punishment documents are down, you then back to our office card?" Why deceive our consumers? For such a question, none of the employees in the shop answered Miss Ouyang. Police intervene to believe that consumer rights are legitimate and reasonable yesterday noon, King San Eight store membership manager Min in the industry and commerce law enforcement personnel's proposal, the initiative called 110 to the Public security organs to report. Report soon, Liwan District Public Security Bureau assigned to the King San eight shop, ask about the situation, Min to the public security organs, former staff and leadership in violation of headquarters regulations, received the consumer related expenses, the volume of escape. and inform consumers to Zhongshan eight health store rights, the police immediately responded, "Consumer rights behavior legitimate and reasonable, in your store what happened, your staff turnover, consumers find you should be." "Department police told Zhongshan eight shop related responsible person," this thing, has been suspected of fraud and other illegal activities, you should take the initiative to the police station to report. "The United States and health headquarters again" do not know not to refund the card "Yesterday, the New Express reporter and a number of media together to the Li Mijian headquarters in the west of Huangpu Avenue, the deputy Director of governance to receive a number of media interviews. But the interview process was not smooth, the deputy Director of administration met the New Express reporter, do not answer the consumer's question, but asked why the reporter did not have the interview tapes. More than 10 minutes later, the policy to answer the consumer's question, it said that consumers are greedy for cheap, although in the store will give money to staff, but did not personally contact the front desk, is the consumer's own problems. Reporter asked whether it knows the store illegal operation to deal with the special card, the policy clearly replied: "This thing I do not know, I was today to know." "New Express reporter told Zhongshan eight shop staff and leaders said that has informed the headquarters, the policy then changed its name," that this did not inform me here. "Interestingly, after the Liwan District trade and Industry Bureau from the store to pick up the relevant evidence materials found a number of" hr20111027-2 "internal documents, the document issued date of October 27, 2011, the content of" about the Kingo Limijian eight clubs low-cost Sales Card processing Bulletin. " In fact, October 27 Li Mijian headquarters has been aware of Zhongshan eight illegal operation of things. Then, the consumer clearly stated that Li Mijian headquarters to return to the card fees or cards, the policy said: "This is not possible, you money we have not received the financial, impossible to do card or refund." "Policy also tells consumers:" You belong to some of the old staff fraud, you should go to report, we can assist and cooperate with you to report。 "In the end, the administration told the New Express reporter," We have been with the running Yang Manager sent a letter of attorney, asked him to come back to solve the problem. But then told reporters that the temporary contact with the manager Yang. Li Mijian Director of the attack on journalists consumers: so how to solve the problem yesterday, Guangzhou Health Club management company marketing director Shimin on his microblog on the Weibo attack reporters, and claimed that the boss did not run. New Express reporter again find the recording material, King San eight shop manager, Feng Manager all told reporters: "Money did not pay up, the boss took the money away." "Such a statement, once again, contradicts Shimin's statement." And in one of its microblog, Shimin is a verbal attack on the abuse of reporters: haha, if it is really the boss ran, ye I can sit here so calm to this reporter's eggs? "The microblogging was later seen by many consumers," the consumer told reporters: "As a director, how can so curse? It's disgusting. "More consumers said," the strength of the United States are such a high level of attitude, how to solve the problem? "Lawyers say that if the United States is not compensable or suspected of violating the law on whether the Li Mijian should give consumers a refund or business card, China National Bar Association Labor and Social Security Law Professional Committee members, Guangdong Shenglen law firm Liu Jicheng lawyer told the New Express reporter," The United States and health workers in their workplaces and consumers in business relations, The club and the consumer have formed the contract relations, the middle eight will all obligation to return the consumer money. Liu inherited from the lawyer that employees in their workplaces and consumers in business relations, as consumers, there is reason to believe that employees on behalf of the company to exercise their duties. A series of actions taken by consumers to take photos, fill in forms and pay money for the card are in the meeting, and the employee gives the consumer a written certificate and commitment, the consumer has formed a contractual relationship with the meeting. When it comes to the fact that the application form has not been stamped, Mr. Liu admits, "as to whether the application has been stamped and whether the money has been paid to the company's finances, the company's internal management issues should not be borne by consumers." "Consumers may propose class action."