Light implementation and maintenance of JINWANWI Access call center

Shanghai Yi-wo Software Technology Co., Ltd. is engaged in a call center to build the overall solution of the professional company. Founded in 2003, to provide professional call center system, with 8 years experience in the construction of call center, with many well-known business success stories. In particular, the company independently developed the integration of E-commerce and communications technology advanced Products: Telephone marketing system and E-commerce shopping system, TV shopping system, to help customers enhance business, access to market advantages, widely praised.





However, in the rapid growth of the business, the software also encountered some "happy troubles." "As customers proliferate, as well as the expansion of customer size, in the implementation process, the group of different branches of the situation is common, and this gives us call center system implementation caused difficulties, all branches need to install a client, and the system in the remote connection stability is not enough to protect. System delivery delays and a variety of after-sale maintenance issues for a time to highlight. "The head of the Easy Software said.





Software as one of its own information service providers, very clear solution to the current crisis is only seeking to work with the remote access provider. After a period of research and comparison, the Yi-wo software finally found the Beijing gold worldwide. It is understood that JINWANWI is currently the leading enterprise in the field of remote access, by independent research and development of dynamic domain name resolution-Broadband access (Gnhost), the third generation of vpn-days (Teamlink) products/services, application delivery-iso-speed (E-soonlink), single sign-on Etruesso, Security access Audit Tsauditor and other products/services, has been applied to the global more than 1 million users, of which the toll of users to more than 200% of the speed of growth.





in the cloud after the strong landing in China, JINWANWI again become a remote access market innovator, in 2010 launched a far-reaching strategic significance of the heavyweight products-"cloud connection" platform. It is understood that JINWANWI "cloud connection" is the cloud computing ERA network connectivity, integrated performance, it combines SaaS, application delivery, Peer-to-peer and other modes and technologies, each user equivalent to a node, the implementation of a large number of client "Super Node Pool" application, the user only need to establish a connection channel, You can obtain the required resources safely and at high speed from any location through the nodes at any time.





In cooperation with JINWANWI, with the help of JINWANWI products, Yi-wo software in the implementation and maintenance of the customer's difficult to sweep. "In the application of the JINWANWI, our software can not only achieve B/s, and, the most headache of the many branches of the implementation of the problem is also solved, through the different-speed connection of the cloud, we no longer need to install clients to customers, significantly reduce the implementation cycle and maintenance volume." This also allows us to devote more energy to customer development, product research and development, solve the worries, fully realized the ' light implementation ' and ' light maintenance '. Said the head of the easy software.





according to the introduction, JINWANWI uses the cloud connection technology to have two big outstanding characteristics. One, anytime and anywhere to obtain the required resources: as long as the establishment of the connection channel, users can through a unique pass in any device, in any network environment on-demand access to resources; second, connectivity performance: the use of Super node technology, users to obtain the required application of security and speed more secure. To achieve cloud connection, the speed of the upgrade connection is no longer dependent on the local bandwidth resources, but relies on the huge network services, the more users, the application of stability and speed is more secure. The entire internet is a huge "data interchange", with the more participants, the better the performance of each participant's connection. This is also the key technical factor benefiting from the software.