Lok Wind brake failure caused two car owners complained that brake failure for the common

Source: Internet
Author: User
Keywords Brake failure Ms. Zhang Brake owner said
Tags code computer customer service customers driving problems public replace
Lok Wind due to brake failure after the collision, resulting in the former bumper deformation loose. Reporter Shei Yongliang May 31, the public Zhang Lady driving their own Chevrolet Le wind driving in Cyrtomium Source Street, met a red light when a brake, the car did not stop, directly hit the front of the Volkswagen Polo. The failure of the brakes appeared once in mid-January, Ms. Zhang said. However, Shandong Hongfa Springs Chevrolet 4S store gave the test results are all normal, and said that only use the elimination method to replace the components, and because the car out of warranty, the money needs to miss Zhang. "Car owners reflect" brake failure caused two car rear-end collision, Ms. Zhang told reporters, May 31 around 7:00, oneself in the mountain and the Cyrtomium Source Street intersection stop and other red light, "at that time a Volkswagen Polo stopped in front of me, the green light after we keep one after the driving, did not go far, the intersection ahead of the red light." Volkswagen Polo stopped, I stepped on the brakes, felt empty, the car stopped and crashed into the tail of the polo. I lost 300 dollars. "The reporter saw that, Miss Zhang's car head logo is located in the area is sunken, some of the patent leather has been off." "In mid-January one day around 6:40, I drive along Ten road from east to west, but also see the intersection of the red light did not stop the car, the car rushed out." "said Ms. Zhang. February 19, Ms. Zhang came to the mountain Donghong Springs Chevrolet 4S Shop. The staff of the 4S shop, after inspecting Ms. Zhang's car, said the brake pads were thin and replaced the front brake pads for Ms. Zhang. "After changing the brake pads, the foot feeling is still soft, and occasionally there will be failure." "said Ms Zhang. "Shop customer service" did not check out the problem, replace the owner to pay "In fact, this car ' is all wrong ', May 29 night, I turn from ten to Shun Geng Road, the car suddenly stalled, and then connected to the flameout two times. When I am driving, the steering wheel of the car occasionally shakes, the deceleration system is also problematic. Ms. Zhang told reporters that after the crash of May 31, she immediately drove to the 4S shop for maintenance. However, after the commissioning of the 4S store, the test result is that the braking system is normal. Miss Zhang is unable to understand this. June 1 morning, the reporter accompanied Ms. Zhang came to 4S shop. 4S Shop staff Che Guixia said that the previous test results are no problem, because the phenomenon of braking failure is sporadic, Ms. Zhang can do another test. "The thickness of the brake pads, the wear of the brake pads, and the failure of the brake oil may determine whether a car's brakes will fail," he said. Che Guixia said that Ms. Zhang's car was purchased in April 2009 and has been under warranty, so the cost of replacing parts can only be borne by itself. "As long as the car out of the warranty period, the quality of the problem we will ignore." "Maintenance personnel" can only use the elimination method to replace the element in the repair shop, the maintenance personnel to Miss Zhang's car again to test. Technical Director Mr. Chiang said the test was for brake oil, brake pads, and computer data, which are basically the brakes. It's been tested yesterday.No problem, now how the simulation is not tested this (brake failure) situation. Mr. Chiang then asked another staff member to hold a device called TECH2, which was connected to the on-board computer of the braking system. After about 1 minutes, no fault code was detected. "Computer testing is the basis for our maintenance, and the detected fault code can store the malfunction," Mr. Chiang said. This instrument is specifically for this car, if the hydraulic system and ABS system problems, should be able to detect the fault code. If it does exist in the use of this (brake failure), can only be replaced by the elimination of the way to solve the problem, that is, the first to change the components related to the brakes to try, if there is a period of time and brake failure, and then change another component. Mr. Chiang said. "Shanghai General" out of the warranty period, quality problems customers at their own expense June 1 afternoon, the reporter called the Shanghai GM Chevrolet 800 customer service telephone, staff Wu said that for customers to reflect the problem, they need to the local 4S shop further understanding, in order to propose feasible solutions. Ms. Wu said that according to the Shanghai General warranty policy, if the warranty period, the vehicle quality problems can be covered by the warranty, and maintenance costs from the Shanghai general to bear; but if the warranty period, even if the quality of the vehicle, but also need to bear the cost of their own customers.
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