Low cost of electricity dealers challenge consumers ' bottom line

November 22, in the days of the cat "double 11" activities in the purchase of 3 pieces of clothing Mr. Hu was told that his online purchase of goods all appear oversold phenomenon, can not ship, Mr. Hu can only apply for a refund. As for Mr Hu's encounter, http://www.aliyun.com/zixun/aggregation/7554.html "> Alibaba Group PR Manager Zhani said that all consumers who have been oversold will receive 30% of the price of goods, Up to 500 dollars a day cat points pay. (Report of this newspaper November 23)

In the interview, I found that Mr. Hu is a "net shopping talent", he in the "double 11" This day to buy goods, save more than 1000 yuan. In the face of the merchant request, he is very indignant also very helpless, because there is no relevant law to support his claim. Reporter found that with Mr. Hu has the same encounter many netizens.

"The net buys the talent" the misfortune has been "oversold". Oversold, means that there is no goods, frankly speaking, is the merchant orders more than the inventory, beyond the expected orders can not be normal shipments. Happy to go online to buy things, money also pay but not the arrival, of course depressed. More sad to urge is, in accordance with the rules of the day cat, encounter oversold, buyers can only apply for return of the original price, can not get any cash compensation.

It is noteworthy that in the "double 11" oversold, Dangdang cancellation of the event, the parties are also "positive response" to the consumer "compensation." However, this "compensation" is to provide consumers with partial points and coupons. People on Earth know that this is actually a promotional act, not a payment. Legal experts say well that the low cost of illegal electricity dealers is the cause of their neglect of consumer rights.

A simple truth: a person as long as the promised things, you must use action to practice. This is true for the educating people.

For the electric business, the "double 11" does earn, and is a big profit, but, if similar "oversold" and not "over" the behavior of the big line, the next "Double 11" coming, who will come to join? Advise the electric dealers, do not take the "illegal cost low" to test the bottom line of consumers, cherish the hard-won business opportunities, honest and trustworthy, harmonious words business.