Many American milk powder eat dry cockroach customer service play unmanned tube

The picture is dried cockroaches in powdered milk. (Photo: China Economic net) Ms Li buys the dried cockroaches in the milk powder China Economic Network Beijing May 10 ("People's livelihood said" reporter Guo Xiaowei) May 5, Ms. Li in Anyang, Henan, found a dry cockroach in the children's diet, about two centimeters. Multi-U.S. customer service to give the answer, said that may be due to improper preservation, in addition to the problem feedback to the headquarters, notify the relevant personnel forensics investigation. Up to now, no personnel contact Ms Li Forensics test. China Economic network reporter to call the National Customer service, the other said they have the problem feedback to the headquarters, the headquarters to arrange staff to deal with. Milk powder eat cockroach customer service said that due to improper preservation of April, Ms. Li in Anyang New Danis supermarket bought more than triple Package milk powder, a total of 1200 grams. 51 Small long vacation, Ms. Li's husband with the child back to Hebei Cangzhou hometown. May 5, in the milk powder for children, Ms. Li family found that the milk powder wrapped in a black object, picked out a look, unexpectedly is a dried cockroach. Packaging shows that the milk powder production date of March 7, 2013, shelf life of two years, the product has not expired. Ms. Li dialed the AIDS Service Hotline 400 880 5288, the other side repeatedly stressed that may be due to improper consumer preservation. In this respect, Ms. Lee said: The child's resistance is poor, parents of powdered milk these things are very cautious; Besides, the milk powder just ate a week or so, if the cockroach is opened after the powder can enter the pot, such a short period of time can not be dried to this extent, more than the United States is obviously shirking responsibility. Customer service is constantly told Ms. Li, the production process of many American milk powder strictly, aseptic production, it is impossible to have flying insects into. More than the United States to play buck so far no one came to forensics finally, customer service said because the milk powder at present in Hebei Cangzhou, can let Hebei after-sales service personnel in the local evidence. Ms. Li expressed acceptance. May 6, Ms. Lee received more than the United States after the sale of personnel telephone, the other said that the milk is purchased in Anyang, Henan, and can wait for the milk powder back to Henan, after the after-sales service personnel in Henan door-to-door treatment, Ms. Li said you can. However, four days passed, no matter is the customer service in Hebei or Henan, no longer contact with Ms. Li. Ms. Li said, did not expect more than the United States will be this way, out of the problem will only buck, the interests of consumers in disregard. 200 Yuan of things, not worth what money, but once the baby is sick, you are the culprit. Tens of millions of Mother's Choice (more American advertising words), tens of millions of mothers have been fooled, so irresponsible enterprises, so do not pass the quality, hope that mothers have seen clearly, do not use or buy more than the U.S. milk powder. The current hot weather, delaying, in a few days, Ms. Li has been Kaifeng milk powder will deteriorate, forensics testing will not be said. So customer service consumers do not have the rights in and more than the United States after the exchange process, the Chinese economic Network reporter found that many of the service model of AIDS has a big problem. Consumer mentionAfter the complaint, the National Service hotline of more than 400 880 5288 of the relevant personnel only to record the problem, referred to the relevant processing departments. When the reporter would like to inquire about the relevant regional after-sales service personnel contact information, to consult the progress and relevant details of the time, the other side said they do not know the regional contact, their job is to record the problem, through e-mail to more than the United States after the sale of AIDS-related departments. Once again, the reporter asked the relevant sales department in charge of the telephone, the other party directly said that only through the mail contact, do not know the other contact information. Customer service personnel said only the consumer information recorded, timely feedback, as to how to deal with, only after the sale of personnel contact consumers.