Microwave oven fire claims have been for six months: improper use of consumer

New buy two months of the beauty of the microwave oven baked pumpkin fire, the flames leap to the roof, thanks to save timely, otherwise disastrous consequences. On the September 17, 2011, Ms. Wang suffered a scene that frightened her.　　Let her not even think of IS, half a year passed, the United States promised compensation but delayed cash.　　The relevant head of the United States told reporters that the reason why the fire is caused by the improper use of Ms. Wang, can not give cash compensation, but may be given material compensation. Baked pumpkin, microwave oven. In an interview, Ms. Wang told reporters, September 17, 2011, she and her daughter sitting at the table chatting, the microwave oven baked her daughter's favorite pumpkin. Suddenly, she smelled a smell of coke, looking back at the smoke in the microwave, just opened, flames immediately jump out, until the roof, Miss Wang a flustered, but immediately calm down to pull down the switch, hurriedly let the daughter and she together water fire, "daughter was petrified, I shouted she just hurriedly to pick up the water, she shouted mother when the voice changed." After a chaos, the mother and daughter finally put out the fire, watching the house in a mess, Ms. Wang is still shaking. "If it weren't for a little bit of electrical knowledge, one second later would be disastrous."　　"The fire was only two months after she bought the microwave." After the fire, Ms. Wang hurriedly to the United States of the telephone, the staff will be to the scene to collect evidence, handling things. "At that time agreed to give me 2000 yuan compensation, but over the past six months, has not given, but always off buck." "said Ms. Wang, let her angry is the attitude of the staff of the United States, they thought to change a Taiwan is fine, actually give them the psychological shadow is not a day two days can erase, daughter from then never dare to close to the open fire, their own every time to stir fry in the heart also nervous not, especially panic. "The psychological shadow of a short period of time does not go, it will take many years to gradually forget." "Left and so on, and so on, I do not compensate for the staff forensics away, Wang will be home to clean up, looking at the blackened white walls and the Montreal water, the more they want to fear." There are a lot of other electrical appliances on the side of the microwave, and there are so many tenants upstairs downstairs, a little slower, and they can't be destroyed. "When I was in a fire, it was completely different from what I saw on TV, too late to think." "Ms. Wang wait to wait to go after two months, the United States still no response, no cash compensation, Ms. Wang worried, and the United States to call, but every time the staff told him not to worry, is coordinated." Wait to wait, two months passed, the staff to the end simply said that they do not count, let Ms Wang find their leader. Ms. Wang is angry, please leave the car to find the purchase of the microwave oven, staff or told her to contact the manufacturers again.　　In desperation, Ms. Wang had to go home.　　The last two staff members contacted Ms. Wang, said the leader said only to a pot, still have to wait when there is another. Ms. Wang is very angry: "At that time let me offer the condition, give me advice to say compensate me 2000 yuan, that kind of circumstance does not agree withI can't let them go. "Miss Wang more and more wronged, after the year or no movement, let her more angry is the factory disregard attitude." "Such a large business has credibility, the front promised well, behind off buck, how to let consumers trust?"　　Ms. Wang said, in fact, she just want a psychological comfort, psychological compensation, the factory's attitude has let her down. Improper use, not quality issues May 31, the beauty of the mall in charge of the relevant officials in the interview, said that the United States after the incident, the U.S. factory technicians have done the relevant identification, the microwave oven was the cause of the fire is improper use, Ms. "But we are still on the principle of consumer supremacy, and actively dealing with the problem." "The relevant head of the United States said according to the conditions stipulated by the manufacturers should not be compensated, but taking into account the actual situation of consumers, they are also trying to coordinate to give consumers a certain spirit of compensation, manufacturers have been coordinated to miss Wang a new microwave oven and a yogurt machine, but Ms. Wang still hope that the market to give some compensation. "Generally after the sale by the manufacturer is responsible for our sales department does not have to manage." "In view of the fact that Ms. Wang was really frightened in the course of the incident, Mr. Yang agreed to give Ms. Wang an electric oven and a different brand of landing fan," Ms. Wang agreed, and wanted a beautiful landing fan. "We have helped Ms. Wang to coordinate, and will contact her. Mr Yang said that the documents had just been approved and they would be conveyed to consumers as soon as possible.