Millet co-founder said Millet to build 200 million after-sale system

"TechWeb Report" March 1 News, Millet company co-founder, vice President Li Vanchang said, Millet plans to invest 200 million yuan a year after the establishment of the system, including Millet home, customer service center, special maintenance points and the construction of warehousing logistics.

It is understood that at present, the family of millet has been in north, on, wide, deep and other 7 cities to build the home of millet, before the end of March, in the national scope is expected to build 30, basic coverage of major cities. By the end of February, the special maintenance point of millet covers 26 provinces of 163 cities. At present, the family of Millet has reached 233 service outlets, which can provide testing and maintenance services for millet mobile phone users.

In customer service, the Millet 400 service hotline, currently only for the ordered users of the after-sale problem, providing services and solutions. Millet's 400 after-sales service phone staff has nearly 200 people, will reach 400 in the first quarter of the scale. In addition to after-sale telephone, millet will also increase efforts to build pre-sales online customer service, micro-blog clothing and other categories. Kexin)