Mobile phone field test will help to enhance the value of operators and users

Recently, with the popularization of 4G network in full swing, the introduction of a series of news such as the "ice-breaking" of private capital of virtual operators and the approval of foreign-invested telecom value-added services indicates that the telecommunications industry in China will achieve a more comprehensive, rapid and innovative attitude Orientation upgrade. As an important support area for telecom industry, mobile phone field testing has become an important checkpoint for the quality control of telecom operators. As a field test leader Pactera (hereinafter referred to as: Evans Hoi Fai) that the mobile phone field test set up a bridge between telecom operators and users, advanced field test concepts help to achieve the service value of telecom operators and user value Common promotion.

According to the latest statistics from the Ministry of Industry and Information Technology, as of the end of January 2014, China had 1.235 billion mobile subscribers, accounting for 90.8% of the country's total population. It is particularly important for telecom operators to better provide such a large user base with high quality, efficient and comprehensive services. And advanced mobile phone field tests can help telecom operators to obtain more effective user feedback and enhance the service of telecom operators quality.

Evans Hoi Fai believes that mobile phone field testing is a vital part of the mobile phone software testing process. After the software and hardware versions of the mobile phone are relatively mature, placing the mobile phone in the actual network environment, simulating the user experience and focusing on the testing contents of the network interaction are the main functions and functions of the mobile phone in different network environments and network adaptation and compatibility Consideration. With rich practical experience and many years of dedicated research in the field of mobile phone testing, VanceInfo is committed to improving the concept and service quality of mobile phone field test in China and creating higher service value and user service value from three aspects.

First, in terms of market promotion, with the extensive and in-depth cooperation between handset manufacturers and operators, the range of handset tests has been tilted from operator tests to handset manufacturers tests, and more handset manufacturers can take the initiative to participate in the tests. In the past, the mobile phone field test was tailored to operators' custom tests, that is, to screen and eliminate handset manufacturers according to the test standards of operators without controlling the production of mobile phones from the source, which would result in an increase in non-standard products and further impact on operations Business service quality and user experience, field test proposed by Evans Hiray tilted to the mobile phone manufacturers, so that the test results can take the initiative to participate in the decision-making of mobile phone manufacturers to Evonik Hye-wai on behalf of the operators regulate the implementation of standards and control as a precondition to help Mobile phone manufacturers to enhance their efficiency in mobile customized terminal certification and product quality, and thus help operators improve service quality and user satisfaction.

Second, to expand the industry influence range of mobile phone field test. Before the mobile phone field test mainly around operators to test, and in the actual work, handset manufacturers, chip makers and program design firms, these companies have the actual mobile phone field test needs, Evans Hoi Fai with many years of service operators in the field test Successful experience can help more related manufacturers to improve the test level and standard test standards, improve the overall field test of mobile phone industry in China, enhance user experience satisfaction.

Thirdly, in addition to the general evaluation index of functional performance of mobile phones, with the advent of the mobile Internet and the advent of the 4G era, applications related to data services will also become more prosperous in the development of the neighboring businesses. At present, according to the customization requirements of operators, mobile terminals have not only met the requirements of voice calls, but also need more Internet portals to enhance the user experience and acquire user traffic. To strengthen field testing of related data services, more user needs can be obtained and further research and application of new products for operators can be conducted to enhance the service value and user value of operators.

Evans Hifi relies on scientific, objective and rigorous mobile phone field test to help operators strictly control the quality of customized mobile terminals and control the quality of incoming and outgoing products so as to ensure that the mobile phones that are eventually purchased strictly comply with the operator's customization requirements. At the same time, the field test itself is also the closest part of the user experience so it can better evaluate the quality, user experience and ease of use of the mobile phone from the perspective of the end user to create the most suitable product or service for the user experience and achieve the telecom operators Service value and user value together.