Mobile phone users are called to transfer operators say they cannot be canceled.
Source: Internet
Author: User
Keywordsoperator mobile subscriber call forwarding
China Youth Daily: I am a mobile phone user in Beijing, I tell you a story when my mobile phone number is set by a stranger to call the transfer of the number. On the morning of May 26, 2011, I received a strange phone call and hung up, I think that peace is often the same as harassing the phone, and did not ignore him. After a while, the phone rang again, I put on the phone, but the other party did not talk and hung up. In the afternoon, he called again, I guess I know my friend because the cell phone or signal failure is not connected, so I called back, but he hung up. Not long after he called again, I also answered, or did not talk on the hang, I am very angry, and then sent a text to scold him, I think this person is too boring, no matter how old harassment I do, but endless. Did not expect him to reply to the text, also scold me, he said he was in debt collection, he did not know me, asked me who. Later, he sent a message that my phone might be transferred by someone else, let me find the caller, and send me the number he dialed, that is, the number on my phone. I want to confirm that he said is true, then call Customer service phone, let customer service staff to help me check whether someone transferred the phone to my phone, the result is they can not find out who the call transferred to my phone. For what? Who gives you the power to make his phone call for no reason without my consent? In my repeated request, the duty manager told me to reflect to the superior, 48 hours to give a reasonable answer. After that, the customer service has given me two times to call, said they know this matter, but they are only Beijing branch office, can not solve this problem, suggest me and handle call transfer of the main contact, to see if someone else is wrong. I helpless, but had to use a landline to transfer the phone number of the main telephone, "Du ... Beep, in the phone after passing two beep, my phone rang beside me. I have no words. Beijing reader Wang, China Youth Daily News reporter survey found that Mr. Wang's encounter is not an exception, and if someone put your mobile phone number as the object of their call transfer, as a call to the transfer, there is no way to cancel the call transfer. As early as February 17, 2007, the media reported that "the transfer of the wrong call, the man 30 a day to harass the telephone harassment" case. Mr. Sun in Xi ' An, Shaanxi province, uses the Unicom number, but is set by a mobile number in Shangluo, Henan, for call forwarding. And when he was in consultation with mobile customer service, the mobile phone for the users in Shangluo, can not cancel call transfer business, suggested he to the public security organs to report, and remind him to the mobile phone users can send text messages to explain this matter, Let the other party cancel the call forwarding business. "Reporters on the 12315 consumers online, on July 25, 2008, there have been consumers on this situation to China Mobile communications companies have complained." The consumer described a situation similar to Mr Wang in the "Specific" column. China Youth Daily ReporterA number of calls to China Mobile, Unicom, Chinese telecom Customer service telephone, the answer is "can not be canceled." Beijing Unicom 10010 of customer service said, if someone set up a call to transfer the wrong number, only when the unknown number calls you, ask him what number he wants to call, then let the caller who set up the call forwarding cancel the call transfer, "You can't cancel this side because it's not on your phone, It's just a call to your phone. "Beijing Telecom 10000 customer service also gave a similar answer, and suggested:" You receive this call, ask the other person's number is, and then send a text message to tell him to cancel, because the text message can not call transfer. "Xi ' an 10086 customer service gave another suggestion:" If that number calls all incoming call to your phone, you can not operate here, you need to set the cancellation on his number, but you can provide the phone number and his service password, We can move this side to help you cancel his entire call forwarding function. "Although Wuxi's 10086 customer service staff also replied:" Because call transfer is a unilateral control of the business, only the transfer side can be found. "But he gave a most hopeful response," If you do not know the other person's number, he paged to your mobile phone, you can tell me the number, we go to help you check, if the other side of malicious call, we can help you apply through the background cancellation. "Does the other person have to set up a call transfer without the consent of the owner, or do you not need to provide the machine master's service password?" For this, mobile and Unicom's customer service answer is "do not need." If the call is transferred, how is the cost calculated? Beijing 10010 Customer Service said: "You as long as the original is to answer for free, no matter where you call, you are to receive free." "Zhangjiajie's 10086 customer service also said:" Call transfer fee is called to your card on the person out, your tariff how to out or how out. ”
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