Mobile will set up an online service company to govern obscene information

Lu Wenchang will be the general manager of Mobile National Online service Company (Tencent Science and technology map) according to people familiar with the technology to Tencent, China Mobile is planning to set up a national online service company to focus on mobile users in the Internet problems, deputy general manager of the marketing department Lu Wenchang will be transferred to the position of the general manager The company is comprised of two call centers, the source said. One was launched last year, the China Mobile Henan Luoyang Call Center, the other is the beginning of this year, just completed the first phase of construction and approval of the China Mobile Jiangsu Huaian Call Center. Personnel structure, the former deputy general manager of the marketing department Lu Wenchang will be transferred to the company's general manager, the original position will be in the mobile internal competition to fill. The reason for the transfer of Lu Wenchang, mainly because two call centers in the early planning and follow-up construction, Lu Wenchang has been a leading figure. The person said. According to Tencent Science and technology, Luoyang Call Center is China Mobile nationwide information Security Operations Center and Internet Service Center. Specific service Content popular speaking, sent to the user's mobile phone in the bad information, spam messages and so on in the center was encirclement and suppression, China Mobile and its 10086 official microblogging from here, all of China Mobile Internet complaint services are distributed here. such as the center has a mobile phone obscene pornography information governance, spam message management, harassment telephone management, mobile phone malware prevention and other powerful technical means. National mobile customers through the 10086 Customer Service hotline, 10086999 SMS and other multi-channel to the yellow Web site complaints, will be concentrated here. At present, the center of the first phase of Henan Mobile Customer Service Center has 2000 customer service agents representative. Another Huai ' An call center, the first phase of the project 10 building of the monomer program just approved, the project completed, can provide 4,000 customer service agent representative, and Luoyang Call Center to form a complementary. The Mobile National Online service company, which is integrated by the above two centers, will realize the functions of centralized monitoring and analysis of Internet complaints and public opinion, centralized operation of official micro-BO, centralized support of electronic channel service, etc. as an important platform for China Mobile's centralized service management operation. To the big say, the establishment of online services company is mobile to the national Information security construction strategy of the positive advance, small said, is better protection of personal information privacy, provide a healthy green network environment. At the end of the previous period of 2014 telecommunications industry wind construction and Sinan work teleconference, China Mobile President Li on this year to carry out the wind Sinan work put forward four points. The 2nd is sitnation, do a good job of information management services. Specifically, including more efforts to combat spam messages, continue to crack down on malware and uninformed custom behavior, strict search malicious mobile phone pornographic website, fully promote the real name of telecommunications customers.