More than 60 netizens collectively complained that the United States excellent products no response

To the left for consumers to buy the physical map, on the right for the United States excellent product advertising map, the Chinese quality WAN complaints department received more than 60 netizens complained about the 301 anniversary of the event, netizens feedback the activities of the delivery link, product quality and other aspects of the problems, after the problem, Poly-Mei excellent product customer service staff disappeared, Customer Service phone call is not through, users are hung on one side, can not find people to solve. The 60 netizens complained about the basic similarity of the following 7 points: 1. Do not ship on time. Ms. Peng's order was generated 13 days later, still in the shipping status. Violated the "Lightning 6-hour delivery" commitment. Due to too many orders, poly beautiful products to 7 days after the delivery, 7 days after the movement, and then changed to March 10 before the delivery, again. 2. Less shipments. Ms. Zhao bought two dresses and received only one. Ms. Zhao many times to the United States excellent product website customer Service mailbox Send information inquiries, but nothing, so far nobody. 3. The product has no formal packaging. Ms. Lu bought more than 1000 yuan cosmetics, received cosmetics, found no formal packaging, intend to return, many times to call 4000123888 customer service phone, not busy, or no response. Ms. Lu in the United States excellent product site filled out a return application, did not upload photos, failed to submit. After taking photos, reapply for return, but find no orders. 4. The object is not in conformity with the merchandise picture. Ms. Xiao bought Agate Tibetan Silver safe Lock bracelet, received, the kind and poly-American excellent product advertising pictures do not match, less than two small Tibetan silver flower, Tibetan silver safe lock black, agate beads have two black spots. More than 5.2 people queued for customer service. Ms. Xie participated in the "Arden Fifth Avenue perfume" of more than 39,000 group groups. 7 days after the payment, Poly-Mei excellent products sent to the text message that "due to delivery, prepared gift coupons, such as logistics back to normal, sent to the user account." "Ms. Xie online Contact Us excellent product customer service, finally point in, the front row more than 2000 people." I do not know when to wait for her turn. No refunds. Ms. Liu bought 89 Yuan Lange suit, after use allergy. Poly-Mei Excellent product commitment to return, reimbursement of 10 yuan postage. Ms. Liu March 5 will send the package back to the return group, two days after The Courier information display return group sign. Three days later, Ms. Liu on the Poly-Mei excellent products to view the return process, still show the return. Counterfeit logistics order number. Ms. Ye March 3 orders, the Web page has been delivered through the Yuantong Express, Ms. Ye to Yuantong Inquiry order information, show no this courier number. Four days later, Ms. Ye found that poly-Mei excellent products and the order of the logistics information into the EMS, she went to the EMS query, still show no this courier number. After receiving complaints from netizens, the Chinese quality of thousands of complaints to the Commissioner also dialed the United States excellent products 4000123888 Customer Service hotline, the hotline has been busy line, can not understand the real reasons for the users to complain.