MSP uses five strokes to sign up to cloud computing services

Today, small and medium-sized enterprises in the Cloud computing Services domain survey is more suitable for their own choice; In many cases, they turn to a managed service provider (MSP) to help themselves figure out what solutions are available in the cloud computing services area. This gives MSP a unique opportunity to prove the value of cloud computing services and solutions to small business customers, but this is not always easy.

"There are a variety of small and medium-sized businesses, some of which have the most skilled employees to meet computing requirements," says Jacob Kazakevich, president of OS33, a cloud computing services platform. But regardless of size, all SMEs are looking for the benefits, simplicity and accessibility of cloud-based IT solutions. If MSP can understand what cloud services are needed for SMEs and tailor their solutions to meet these needs, they will ultimately achieve maximum success. ”

Here are five methods recommended by Kazakevich to help MSP promote cloud computing services to SMEs.

Talk about how much you can save.

To win the heart of SMEs in cloud computing services, it is important that MSP emphasize the cost savings of migrating to cloud computing services.

Kazakevich said: "Unless you can clearly demonstrate the benefits of immediate cost savings and long-term cost savings, SME customers will not accept your cloud-based it solution." ”

While migrating to cloud computing is expected to reduce costs, the challenge for MSP is to show customers that their unique environment can actually save costs. So it is necessary to give a detailed description of what hardware, management, and operational costs are expected to be saved by migrating IT assets to the cloud environment.

Second, take the integrated road.

To enable SMEs to believe in cloud computing and migrate to cloud computing, MSP must provide solutions with integrated platforms.

Kazakevich said: "A commitment to help control recurrent it costs is not a deal." Even the less skilled SME customers are now well aware of the limited benefits and benefits of a fragmented cloud-based asset. ”

Kazakevich warns that cloud solutions that put together a number of vendors ' products are not always practical; end users need this solution: the ability to connect all their IT resources, such as infrastructure, applications, management tools, and delivery technologies, Combined into a single ecosystem that can be accessed and supported through the same platform.

Try to be as simple as possible.

MSP is responsible for helping SMEs simplify their IT environment. One way to simplify the IT environment is to centralize the solution and be able to access it through a single interface.

"Unless everything is concentrated and organized with a simple, accessible interface, cloud computing will not have a significant competitive advantage," Kazakevich said. To get all the benefits inherent in cloud computing, SMEs need to provide a convenient interface that allows them to access all IT assets (applications, data, and services) at anytime, anywhere, through any interconnected device. ”

Iv. ensure performance and service level agreements.

What is the use of cloud computing if it is unreliable? SMEs are unable to tolerate service outage; they require that applications running in a cloud environment have enterprise-class performance and availability.

"From what we've seen, most end users are willing to give up any of the benefits of cloud computing if business applications do not reach service-level agreements or performance expectations," Kazakevich said. ”

V. Services and support are key.

To win the hearts of small and medium-sized customers, outstanding service and support is essential. Kazakevich warns that for MSP, it's not that the deal is done until the contract is signed. SMEs need strong support and responsive support.

Kazakevich said: "Lack of strong enough support will lead to a significant decline in productivity, resulting in some end users are very unhappy." It is critical that you MSP support any cloud-based services you provide as your product. Many of the systems deployed fail because of the lack of immediate and effective support. ”

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