Nanjing launches first pilot project on electrical business dispute service in China

Xinhua Nanjing, March 12 (reporter Pan Ye) 11th, led by Nanjing Municipal Development and Reform Commission, Nanjing Municipal Administration of Industry and Commerce and Suning group to undertake the first E-commerce transaction dispute Management Services pilot project started in Nanjing. It is reported that the whole project will be based on the principle of good faith trading, set up a complete http://www.aliyun.com/zixun/aggregation/32620.html of "> Consumer dispute resolution standards to achieve consumer information tracking, Provide personalized and accurate customer service.

Nanjing Municipal Development and Reform Commission deputy director Marthassen said, Nanjing e-commerce transaction dispute processing Services pilot project, is Nanjing E-commerce model City, one of the key projects. Up to now, only selected Nanjing as a pilot project in the whole country.

"The implementation of the project, mainly in order to adapt to the development characteristics of network, informatization, standardization and intellectualization of e-commerce transaction dispute mediation, through establishing the standardized network consumer dispute resolution mechanism and intelligent service platform, realizing the real-time interaction with the government network of consumer rights and Interests protection supervision network, thus forming the dynamic supervision mechanism, Gradually promote the social E-commerce transaction dispute resolution system construction and improvement, "Marthassen said."

Reporter learned that the project construction is expected to 3721.html ">2014 year completed, with the commencement of the ceremony, the project formally entered the implementation phase." In the subsequent implementation of the project, the Nanjing Development and Reform Commission, the Nanjing Municipal Trade and Industry Bureau and Suningyun Group, the formation of the project leadership team to ensure that the project in accordance with the planned orderly.

In the day of the commencement of the ceremony, the Nanjing Municipal Trade and Industry bureau in Suning easy to buy the establishment of "12315 Consumer rights service stations" and "Consumer Association consumer Rights Service Station" and awarded the license.