NET buys a computer express company to call the airport detain, request the consumer to pay 2000 yuan fine

March 11 afternoon, the family lives Baoshan District Mudanjiang Road Yiu Tingjie old people to Hna Daily Express the Dot express a notebook computer to Hainan Sanya. Now 18 days later, Yiu Tingjie found the goods still not delivered. After many calls and door-to-door inquiries, express Company told Yiu Tingjie, his express computer because of the lithium battery is "air contraband" has been detained by the airport. More let Yiu Tingjie think Impassability is, express company said to pay 2000 yuan fine to get back to the computer.

From the National Post Office issued "on the further strengthening of courier enterprises to receive and send inspection work notice" has been one months, but the reporter found in the interview, "Open box inspection" has not been strictly implemented by express company. Shanghai Postal Consumer Complaints Center 12305 hotline staff said that if the express company did not implement the "Open box inspection" provisions, the resulting fines should be borne by the express company.

Express notebook computer does not inspect

76-Year-old Shanghai retired elderly Yiu Tingjie in Hainan Sanya Place a property, the old classmate Shen Wen White live next door. Each winter, Yiu Tingjie and Shen Wenbai both go to Sanya for a few months. March 7 this year, Yiu Tingjie and his wife returned to Shanghai, two days later learned that Sanya's house was stolen. "A laptop computer Shen Wenbai in my living room was stolen. Yiu Tingjie told reporters that he is equipped with broadband in Sanya home, Shen Wenbai often hold a computer to his home online, and then simply put the computer has been placed in his living room.

"He is a person who likes surfing the Internet, no computer must be very uncomfortable." Yiu Tingjie decided to send an old laptop computer that was not used in his home to Sanya. As a result of door-to-door pick-up day, March 11, more than 5 o'clock in the afternoon, anxious Yiu Tingjie holding a good package of computers came to Hna Daily Express Company is located in Baoshan Jiang Yang North road network. In filling out the courier, the staff informed Yiu Tingjie, notebook lithium batteries are air contraband, if there is a battery can not express. "My computer's battery is not good, usually not on the computer." "Heard Yiu Tingjie this answer, the staff did not follow the provisions of the" Open box inspection ", directly completed the express procedures.

The computer was deducted for a 2000-dollar fine.

Send Express, Yiu Tingjie almost every day will ask old classmate Shen Wenbai whether receive computer. After a few days to get negative reply, Yiu Tingjie through Hainan Daily inquiries, learned that their express due to contain "aviation contraband" lithium batteries were detained by the airport. More let Yiu Tingjie think Impassability is, express company said to pay 2000 yuan fine to get back to the computer.

"Fines also have to be based on, without any written notice, how to let customers pay fines?" Yiu Tingjie that, although he did not remember that the computer has a battery, but if the express company strictly enforce the "open box inspection" provisions, this error can be made up in time. He can choose to take away the battery after the express computer, there will be no penalty behind the problem. Moreover, The courier company also did not promptly inform the express was detained.

"Express company did not strictly enforce the" open box inspection "provisions, express prohibited by the fines who to bear? "Yesterday, HNA Daily Courier 212 of the customer service staff said that the company will contact the Yiu Tingjie as soon as possible, and properly handle the matter." This is responsible for handling complaints of customer service staff stressed that although there is no "open box inspection" is the express company's negligence, but the sender said there is no battery fault. Shanghai Postal Consumer Complaints Center 12305 hotline staff said that if the express company did not implement the "Open box inspection" provisions, the resulting fines should be borne by the express company.

Lithium batteries can only be carried in heaven

China Civil Aviation Authority "lithium battery Air Transport Code" stipulates, if the personal use of lithium battery-containing electronic products and spare batteries, can be placed in the luggage on the flight, where the backup battery can only be carried as carry-on baggage, each battery to do the insulation measures, as the transport of goods need to pass the complex test or approved by the competent authorities , the transportation process also has the strict stipulation and the packing aspect.