Network business balance to be established

With the rapid development of network commerce, the dispute between the buyer and seller is endless, besides the third party platform trying to find a balance point of arbitration, http://www.aliyun.com/zixun/aggregation/33075.html " > government departments have also begun to try to establish rules of the game, but seem to have not yet established a satisfactory balance of online business.

Recently Taobao Vice President Lu Peng was invited to Taiwan to participate in cross-strait Electronic Commerce Exchange Seminar, in the reception room to put forward on the new consumer rights and interests protection law in the net shopping products have 30 days regret right to exchange with several friends here, this amendment method on the network business will have a significant impact, But the network of commodity trading seems to have not been alarmed, but is to provide services to the Third-party platform to pay attention to the new Consumer Rights Protection law: online shopping products have 30 days regret right "off-site" shopping increase "regret right"

The original nineth of the law of elimination: Consumers have the right to choose their own goods or services.

The amendment Nineth adds: The consumer has the right to return the goods within 30th after receipt of the goods, and not to incur any costs, except when the goods are sold again through telemarketing, post, door-to-door sales and other unfixed places.

Taiwan also has similar laws and has been in place for many years, in the Taiwan Consumer Protection Act 19th of the first provision: "Mail-order or access to the sale of the goods to the buyer when unwilling to buy, after receiving the goods after 7th, return the goods or notify the business operators in writing to cancel the deed of sale There is no need to explain the reasons and to bear any fees or price. "In order to implement the protection of consumers, the second further stipulates:" Mail-order or access to trade violations of the foregoing provisions of the agreement is invalid. In addition, article tenth of the second section stipulates: "Mail-order Trading: A business operator who deals with a business operator by broadcasting, television, telephone, facsimile, catalogue, newspaper, magazine, Internet, Flyer, or other similar means, so that consumers fail to inspect the goods." It is also the 19th item of "Mail order Trading". According to the above provisions, only mail order (including net racket) or access to the sale of consumers, to enjoy the goods arrival 7th hesitant period of the right, other channels of trading, its consumers do not have this interest, but business operators to improve services, attract consumers, you can expand this special advantage in general consumers, but also some enterprises will be the legal 7th, Extended to 10th or longer. As for net auctioneers unilaterally marking "no return on special offers", "return and change of size freight by buyer" and so on, or really included in the sale and purchase contract, because it has violated the second item 19th, should be invalid.

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balance is obviously tilted toward the consumer, which should be the most affected by a number of easily copied goods such as books, magazines, etc., read or copy and then return to the business and copyright owners will be damaged by the interests of the party, and whether the sale of goods again, will also form the focus of the sale and defense of both sides. And in the network transactions, the integrity of the problem has been existing, and several friends of the Shanghai Union to the lemon Green Tea headquarters with the president's assistant Neu Zhihui Exchange, in the process of the current transformation of lemon green tea, Apart from the fact that many people do not know what lemon green tea is for or think it is selling tea, the name of the shop at present, the owner of the top of Taobao's first big store is also a rumor that they sell fakes from the past, they think the Qing from the clear and ignored, so that the more fierce, the current change of attitude to face the decision, The source of these rumors after tracing analysis, found that some of the posts are not from the purchase of customers, but rather someone deliberately spread such information, resulting in a all atmosphere, the other part is really a customer of the true and false knowledge of the problem, causing this cognitive gap is the reason on the one hand is the price, With the traditional channels of substantial price difference caused by the doubts, on the other hand, is the source of the purchase of goods, in particular, imported from abroad, the formula and packaging of goods may be different from the local licensed and so the problem comes, true who is the boss? Where do you put the scales this day? At present, even if there is a so-called false compensation three of the so-called consumer protection measures, but for the profiteering of fakes, three times times even 10 times times the compensation is fake affordable risk, and also have a can make both sell and sell both sides are convinced of the balance to the real false, look forward to the early establishment of network business balance, the sound development of E-commerce is a good thing