Network consumption as a new mode of consumption

With its labor-saving, convenient, affordable advantages to attract more and more consumers, but consumers should also pay attention to the network consumption trap. According to China's e-commerce complaints and human rights public service platform monitoring statistics, the first half of this year received a total of 58613 e-commerce complaints from all over the country, including online shopping fraud accounted for 5.1%.

Online shopping fraud, mainly outlaws use some consumers "too covet cheap" psychology, the production of false shopping websites, the release of the price of attractive product information. Once the user payment, it is a large order, the source of tension and other reasons for delay in shipping, or to provide false logistics information, after the site disappeared, links can not open, consumers money two empty. Even some websites give a shopping link with Trojan virus, steal user account money directly.

In order to protect their lawful rights and interests, consumers should pay attention to the following points when choosing online shopping:

1. than the price. The actual demand, first understand the brand of goods, origin, price and performance, if the price and large shopping malls of similar goods too wide gap, we should be vigilant, do not covet cheap and ignore the product quality and after-sales service.

2. Select the website. As far as possible to choose the regular website and professional strong, reputable website and vendors, see if the relevant Web site has contact, whether in the homepage of the site eye-catching position publicity "business record number" or "Business license electronic link identification" and other information, beware of falling into the cottage site.

3. Slow payment. As far as possible select a Third-party payment platform intermediary payment or goods to the inspection after payment, do not provide the site to the personal account direct payment. Receipt of goods should be on the spot inspection, if encountered courier requirements do not pay the goods can not be inspected, may take the rejection or inspection before payment.

4. Good rights. If found that the purchase of counterfeit goods, timely to the site Operators home Business Department of the report, and pay attention to the preservation of online shopping evidence (such as electronic Confirmation code). Keep good and business chat records and phone recordings, message messages and other order documents, but also pay attention to the details of the shopping site contact information, including verifiable actual contact address and contact telephone.