Network exposure Lenovo notebook quality defects ThinkPad descent lost praise Cross

Source: Internet
Author: User
Keywords Lenovo Notebook
Tags alarm business computer cross customer customer service feedback hard
Chinese Science and technology Information News, has Shanghai netizen feedback, this July 7 bought a Lenovo ThinkPad series x212e notebook computer, July 23 computer alarm sound, sent to customer service department repair and replacement hard drive, still unresolved, September 13 again issued alarm sound, and then contact customer service personnel, The other side suggested replacing the keyboard, until September 29, the machine's screen again appeared jumper phenomenon. After Lenovo acquired the IBM PC business, the 2006 ThinkPad Notebook was the first to be blamed on quality, and in the evening of April 27, 2006, Lenovo had responded with a "flying line" to the T60 of the ThinkPad two notebook, declaring that the industry, This is the normal phenomenon when new products are listed, will not affect the normal use of customers. Lenovo said there would be no recall or other similar treatment due to the absence of quality problems. The industry has long blamed Lenovo, which insiders say is destroying the "good pedigree" of the ThinkPad series, especially after Lenovo launched its cheap ThinkPad SL series. Lost the image of the top high-end machine, some communications experts pointed out that Lenovo's acquisition of ThinkPad after the strategy adopted by the IBM era is very different. Change configuration at will for cost savings. Leading to a sharp decline in brand recognition. In addition, Lenovo also due to the product's power supply in the 110V voltage use environment problems, so that the machine in use may fail. Recalled ThinkCentre m70z and ThinkCentre m90z two machines, up to hundreds of thousands of units. Lenovo's After-sale policy has also been questioned, with users accusing Lenovo of discriminating against domestic users. Lenovo ThinkPad Notebook of the foreign machine, the warranty is 3 years, and the domestic need for three years warranty is required to pay an additional fee.
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