Online shopping into consumer complaints new hot news (reporter Luo) reporter yesterday from the Internet Investigation and monitoring agency CNZZ learned that, in recent time, about online shopping malls and online games of the increasing number of complaints. CNZZ and 315 consumer electronic complaint Network provided the common data that 2009 online shopping complaints volume was 3 times times in 2008, online game complaints volume also increased by 62%. "For example, a number of online shopping malls in a row after the price display error will be the consumer's order cancellation event, so that consumers complain unceasingly, causing a very bad impact; Many network games random back, no reason to seal the number and players in the game stolen number, etc., have caused damage to consumers ' rights. "The CNZZ report warns that there are already many rights-protecting websites on the internet, and consumers can complain about these damages online." In addition to online shopping, online gaming in the field of complaints, by phishing network fraud is also increasing. 360 security experts Shi Xiaohong said that from the second half of 2009, the number of phishing sites in almost every month has doubled the growth, at present there are 70% fishing stations playing a "lottery/jackpot" in the guise of illegal fraud, the main purpose is to cheat netizens money, or steal valuable account information.
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