Recently, a Guangzhou Mr. Zhang to respect rice net reaction, its company in September 2004 in the new network interconnection registered a domain name encountered a problem, I hope we give help.
Be stranded by domain name problem and turn to the industry for help
After detailed understanding, Mr. Zhang's domain name chinac-t.com is in the new network interconnection's one pronunciation for "Guangzhou clicks the Technology" the company registers. As Mr Zhang is dissatisfied with his services and charges, want to transfer the domain name to the new network interconnection of other agents renewal fee, in the past two years and click Technology Negotiations failed, all of its customer service staff to stall--said to pay ¥ 500 yuan handling fees can handle the relevant formalities.
Reporters are conducting repeated investigations as clients.
After receiving the reaction from Mr. Zhang, the first time the reporter contacted the new network interconnection guangzhou 1788.html "> Branch Customer Service Representative Yao, to Yao detailed reaction to this situation, Yao argued that its agents have the right to establish internal management, for the new network interconnection can only be coordinated, promised and" click Technology "After the consultation will give the customer a satisfactory answer."
Two days later, the reporter and Mr. Zhang have not received the new network interconnection and "Click Technology" Response, with the question reporter again contacted Yao. The reply is basically the same as the last time, said the "click" of the "Maggie Qin" Miss negotiated the matter, let us once again contact with this Miss Qin. So repeatedly, the reporter again as Mr. Zhang's principal contact "Click Technology", Miss Qin, straight line of the other end of the girls have been not want to admit that they are "Maggie Qin". In this way, once again to the "Miss Jane" repeated this matter, the reply is basically the original and Mr. Zhang received the same reply, the need to pay a certain fee to handle.
Reporter helpless Contact new network interconnection management layer
Under no resistance, the reporter wants to the new Network Interconnection Corporation deputy Guo Po for help, the telephone after the reporter to Guo always indicated the identity, after Guo always "in the meeting" as a result of hung up the phone.
Things are not expecting new progress
Since then, the reporter again telephone contact Mr. Zhang, he again helpless to us said: "If really not, we still accept their conditions?" Cannot because the domain name thing affects the website! ”
For the progress of this matter, the reporter also feel very helpless, hope to use the power of network media really can help this Mr. Zhang, help Mr. Zhang so by the domain Name Service provider's "Overlord clause" persecution of customer groups.
The latest progress of this matter, the network will continue to develop, please pay attention to common!
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