OA Selection: Service Demand enhancement concept matching is the key

Software selection problem, for users, especially enterprise-level users have not been a reference standard. Most small and medium-sized enterprises, still not clear what software products to solve the current enterprise problems, in the selection of software there is a certain blindness. The emergence of new technologies, such as cloud computing and mobile Internet, will also lead to users ' choice of products. The topic of China Software Network is: How to choose OA System? To provide practical basis for establishing software selection standard.

Traditionally, OA is divided into project-type and product-type. Project type is completely customized according to the customer's personalized needs, product type is based on the mature products, do some based on enterprise characteristics and business development. Gold and software that the OA product itself has no industry differences, and services are industry characteristics. Therefore the user chooses the OA product to need according to the enterprise characteristic and the http://www.aliyun.com/zixun/aggregation/12445.html "> Business demand to look for the corresponding product."

Now OA is more emphasis on service. For enterprises, it is necessary to see whether the design of the system and the day-to-day management of the needs of enterprises, but also to see whether the OA manufacturers have the corresponding industry service experience. It is understood that, and the user coverage of all walks of life, clothing, food, housing, row of the four major areas of users.

And said that the current user selection, the degree of awareness of OA in about 40%. As for how to choose OA System, they propose to start from two aspects: "Idea" and "service".

First of all, the idea is to see whether the system conforms to the enterprise's own concept and planning. OA from the technical point of view, no one is strong or weak, the ideal is different. From the top of the enterprise, we must consider whether the guidance concept of OA system design is in accordance with the current situation of the enterprise management or the management level of the future to be promoted;

Secondly, the service, mainly from the information manager, must consider the OA manufacturer's service level, whether according to the quality according to the quantity to achieve expectations. All walks of life tend to serve, and so does software. and the software application effect of good or bad, mainly depends on the implementation of the process, on the one hand, the use of the enterprise itself, the other vendors provide services is also critical. Service mainly from several aspects, such as whether to provide timely solutions to user problems, whether to cover a wider range of services, whether to provide professional consultation and after-sale, whether there is a complete training.

The development of mobile Internet and the advent of cloud computing have caused the transformation of enterprise-class software, from local to Internet, from PC to mobile phone. The new application form has also promoted the user in the software choice, causes the enterprise to manage through various ways.

From the user's point of view, cloud computing can reduce its cost and improve its performance. But because of the traditional security view, it is not yet accepted that data is placed on a server that is not local. Kim and the software show that they are the industry's first launch of cloud OA manufacturers, small and medium-sized enterprises can be rented on demand, the choice of public cloud and private cloud, in order to save the server and genuine software expensive IT investment at the same time, only need traditional software costs 1/3, and gold and software services team throughout the country, can guarantee small and medium-sized enterprises with good cloud OA.

Although the application of OA in various forms, gold and software to remind SMEs must be in accordance with their own actual situation to choose. For example, the start-up period and small and medium-sized enterprises are more suitable for cloud computing, and mobile applications are the needs of all enterprises.

(Responsible editor: The good of the Legacy)