Offending consumers to personal webmaster

Source: Internet
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If you are a webmaster, if you are a webmaster providing services, whether you provide virtual services, or sell products, you should remember to the consumer as God, no matter how consumers treat you, you have to choose rational treatment of consumers, because consumers are not offended, I have the most real experience and feelings in this regard, Today, I have time to write my story to share with webmaster friends, I hope that we will take this as a ring.

In these years, I have worked in provide SEO services, but also sold products, just started in an SEO company when employees, wages and very not free, feel that they come out to make a break, intend to provide their own SEO services, to help others do rankings, fortunately still is smooth, also received a few lists. Although more than in the company, but to work for themselves, the Jedi are very satisfied. As a result of sincere treatment of customers, and customer cooperation are also more satisfied, I am a good communicator, always with the most sincere attitude and customer talk, the customer of my work is also very supportive.

But do SEO rankings, there are always not smooth time, do webmaster know, do not hundred percent of site rankings, there will always be some accidents, 8630.html "> sometimes ranked is not on, sometimes, the rankings will change." Most of the customers can understand after communication, and there are always individual people 耍横, let us difficult to do. Remember a year ago to a customer to do the ranking, was supposed to receive a lot of money, but heard the customer is very real, it received a small part of the deposit, the customer also said that a good ranking will not be mistreated me. At that time I also felt that the boss really atmosphere, he met the noble.

The rankings did a good job, not long, the site ranking on the basis of the intended program completed, ask customers for money, the customer said to see a few days, and so stable ranked again, the customer has been stressed, will not be mistreated me, to hear the customer of this sentence, my heart is like to eat a reassuring, one weeks did not urge customers to pay. When I contact the customer again for payment, the client instead of me scolded a meal, said I cheated him, the website ranking has been dropped, I tried to explain to the boss, up to a day or two site rankings will come up, because the search engine rankings are not always maintained in a position, no good site can do.

But the customer did not listen to my explanation, also asked me to return the deposit has been paid to him, or spread everywhere I am a liar. At this time, I just feel that I met a liar, such a person can do anything, simply can not afford to offend. If not return money to him, tomorrow everywhere will be my cheat information, I only have to admit, put hundreds of yuan of deposit also give him. However, his site ranked two months after the fall, because no one to maintain. If we encounter such customers, we can take two measures, either compromise or alarm, for hundreds of dollars, I only compromise.

After not doing optimization, I made the product website, sell their products, before the sale of products is very easy, is a simple process, customers order, we ship, and then collect money, and really did, found that selling products is not easy, many consumers are a mess, there are special to cheat, encounter some garbage consumers , not only do not refund your products, but also ask you for a refund, you do not refund will give you a bad rating, everywhere you sell is fake. Even if you communicate with him in a variety of way, he will not talk to you, is to ask you for a refund, but do not refund your product.

As a webmaster, I have always thought that the search engine is the most difficult to serve, did not think that the most offended is the consumer, in front of consumers, many times we are at a disadvantage, if not to their bow, we will lose more, even if they know that they are right, but also to bow to them. Did more than a year of product sales, completely changed my character, and the face of unreasonable consumer demand, I have a compromise, slowly become a puppet.

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