Office 365 offers convenience for top grade discounts

Top Grade Business Development Co., Ltd. Operation manager Yang Qi to express his views on top grade discounts Top grade discounts are not as good as many companies in reducing costs and improving business efficiency. However, after we deployed Microsoft Office 365, we built a new and optimized communication platform based on Microsoft products and services, and presented the enterprise information to the employees in a simpler, faster and more efficient way , to achieve timely communication and collaboration, productivity can also be improved by, helping Enterprise informatization to a new level. The

2000, Beijing top grade Commercial Development Co., Ltd. was established, the company is China's first brand discount merchandise retail department store management company. "Top grade Discount" chain stores and "Top Grade Discount Network" Sales site, is a company specializing in the retail department of brand-name merchandise sales of discount price chain entities stores and network sales platform.

As the number of stores in the company increases, top grade discount began to consider how to further the use of information technology to assist management and communication and collaboration, to achieve a comprehensive business data management, the decentralized resources for enterprise resources, to provide staff with a simple and convenient collaboration platform and information sharing channels, to enhance the Headquarters and store links and management.

"Office 365 integrates all the business collaboration and communication tools we need in our day-to-day office, and enables users to operate smoothly with the most familiar tools through a highly efficient cloud office experience, helping them to provide core competencies; a consistent experience across devices allows us to respond to customer needs in a timely manner, To provide customers with more professional attention, and to expand our new customers to provide the ability, so that we can seize opportunities anytime. ”

--Guo Zhixing, technical Specialist

Application background

With the increase of the number of stores in the company, relying on the mail system and the third party communication platform for internal information interaction on the timeliness of information, security is not guaranteed. Top grade discounts would like to have a way of working more easily to manage resources and facilitate staff collaboration.

Limited storage space, unable to centralize management of store files

Top grade discounts in Beijing have 8 stores, as business documents continue to grow, thin clients provide more and more local storage space, some staff will be important documents stored on their own USB disk or mobile hard disk, information security is difficult to secure. The distribution of documents and information is distributed to various stores by e-mail, and the store manager stores the documents and materials locally and then shares them to the shop assistants, in which the management and distribution of the documents are realized entirely by manual means, often prone to errors and omissions. In the process of passing back and forth after the modification, it is also easy to cause inconsistency in the document version, which is not conducive to centralized and transparent management.

Instant communication tools are not unified

Employees in the work of communication, will use a variety of instant messaging software, because of the lack of uniform requirements, not conducive to quickly find other people's contact, resulting in the communication is not timely and confusing, and sometimes need to switch in several chat tools, very inconvenient. Personalized Instant Messaging tools are not suitable for enterprise applications.

Train internal staff or arrange store meeting time consuming

As a retail industry, the high turnover rate has brought a certain challenge to the staff training. Top grade discounts often require the cashier, customer service supervisor, store supervisor, shop leader and other personnel training, each organization training needs to devote a lot of time and manpower. In addition, each month the owner of each store needs to come to the headquarters to attend the regular meeting, because of the wide distribution of stores, and sometimes even spend half a day to travel across the city to participate in a 20-minute meeting, but also very vulnerable to the impact of traffic caused by late and so on, which virtually caused the company waste, It also increases the cost of the company.

Solution

By comparing product price/performance ratio, technology implementation difficulty, cost performance, system integration, user experience and other factors, top grade discounts were finally selected based on Microsoft Office 365 information portal and Unified Communication program.

Building a cloud-based data sharing platform with SharePoint Online

Based on SharePoint Online in Office 365, you can set up a unified on-line data sharing platform in the cloud, provide a large amount of cloud storage space for top grade discounts, and all departments and teams can set up their own document libraries, so that users with permission always get the latest file versions, You can also view a detailed history of each version of a document on the platform. Version management and moving out of the function, the implementation of the document version of the control and management, free from the manual distribution of documents and materials of the traditional office, there is no longer the problem of document version confusion. Each branch can achieve centralized management and access by simply uploading the document to a document library on SharePoint Online. More importantly, the security control of the document is based on the powerful security management mechanism of Office 365, it can help to prevent sensitive documents from being leaked artificially and improve the security of document management with the aid of Information Rights management technology.

Using Lync Online to achieve unified instant communication

Top grade discounts use Lync Online to build an enterprise-class instant Messaging communication platform for employees. The contact and online status of each employee can be clearly presented in the Lync contact card.

It also makes it easy to see where your contacts are, how they work, and the organization of your company, so that employees can quickly contact their colleagues.

Implement online training and online meeting with Lync On-line

Top grade discount uses Lync Online to achieve on-line video training and audio and video conferencing. Without a complex hardware video conferencing system, each employee can participate in online training or audio and video conferencing and share documents, slides, and desktops in front of their computers. The content of the training can be recorded, the new clerk will be able to easily learn after entry. At the same time, the Lync online video conferencing function has fundamentally solved the traditional on-site meetings by time, place, site restrictions and other abuses, so that the organization and conduct of the meeting become more efficient, faster communication.

Advantages and Benefits

Top grade discounts with Microsoft Office 365 services, to solve the unified management of documents and communication issues, so that the company's rapid response capability has been greatly improved, improve the core competitiveness of enterprises.

Centralize the management of documents and data, secure access to the document in SharePoint Online, and the business management of top grade discounts is more transparent, and each employee can easily access the latest information wherever they are, increasing employee satisfaction with IT systems and environment. The unified SharePoint Online cloud storage space is not only easy to manage but also stable and secure. Office 365 provides 24x7, professional service coverage from Microsoft's Global Technical Support Center, providing direct service to Microsoft's professional and technical service personnel when encountering critical and difficult technical failures, enabling the company to gain a stable and reliable IT environment. Robust enterprise-class security measures to make top grade discounts unnecessary to worry about documents and information. The whole process is more standardized, not only to facilitate collaboration between employees, but also greatly improve the efficiency.

"If you need to communicate with a store's staff, we can use Lync to send instant messages at any time, or arrange online meetings, including sales staff business skills training, that can be placed on this online platform." ”

--in Ming, operations management Department

Unified communication methods to improve rapid response ability

Top grade discounts with Office 365 Lync Online Service, more convenient communication and collaboration between employees, a clear framework for staff to the staff of the branch of the overall understanding of the situation can immediately contact the key people, responding to the ability to deal with emergencies significantly increased.

Improve store training efficiency and reduce costs

Lync online video training allows top grade discounts to train more clerks in limited time, not only to speed up the induction of new employees, but also to improve the quality of service. Multi-party video conferencing makes the meeting easier, saves the time and cost of the staff, increases the flexibility and timeliness of the meeting, and can be convened quickly.

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