On the law of Usability of website the improvement of the user experience

The user experience is mainly from the user and Man-machine interface interaction process. In the early software design process, the Man-machine interface is regarded as only a layer of "packaging" outside the core of the function, but not enough attention. As a result, the development of human-machine interface is independent of the functional core development, and it often begins at the end of the whole http://www.aliyun.com/zixun/aggregation/17799.html "> Development process." This approach greatly limits the design of human-computer interaction, and the results are risky. Because the design cost of modifying the function core at the final stage is enormous, sacrificing the Man-machine interface is the only way out. This speculative and gambling development is almost impossible to obtain a satisfactory user experience.

As for customer service, it is also a part of the user experience in a broad sense, because it is inseparable from the design of the product itself. Customer service is more to the quality of personnel requirements, and has been difficult to change has been completed and put into the market products. But a good design can reduce the customer service needs, thereby reducing the company's customer service investment, but also reduce the customer service quality caused by the loss of users.

Now the popular design process focuses on user-centric. The concept of user experience begins at the earliest stages of development and goes through the process. The aim is to ensure (1) a correct estimate of the user experience (2) to recognize the user's true expectations and objectives (3) to modify the design when the functional core can be modified at low cost (4) to ensure the coordination between functional core and Man-machine interface, and reduce the bug.

Specific implementations include the early focus group, contextual interview, and multiple usability study in the development process (usability studies), and later user test (consumer testing). In the design-testing-modification of this iterative development process, usability experiments provide quantifiable metrics for when out of the loop.

In my website for many years, "Don't let your customers think too much" is a principle I have always believed, for example, a person who doesn't know how to use the Internet doesn't even know how to use the Back button, if you let him take a look at your Web page and then say, "Oh, what's this? To design a website that doesn't need a customer to think about, what's going to happen in your head is to make the customer feel like, "Oh, what, what, what, what, what, what, what, what, what I want here", we look at the following two websites:

Web sites for customers to think about:

Web sites that do not require customer thinking:

Obviously, the first site is to need customers to think, and the second site does not need customers to think, when creating a website, you have to do is to take these customers to remove the question mark, then your site is the user experience qualified site.

Source: Guangxi Lao Wu SEO Training

Address: http://www.gxseo.org

Please use the link form to indicate the source, otherwise please do not reprint.