On the "selective" filtering difference in the evaluation of commercial commodities

Shopping to see the evaluation of goods, is a lot of consumers online shopping experience. However, this experience is sometimes not so reliable for some big electric dealers. Yesterday, a consumer to reporters that its http://www.aliyun.com/zixun/aggregation/17553.html "> Buy goods of the bad comments are sometimes filtered by the electric business website."

According to consumer reflection, in Beijing a large mother and infant electric dealer bought a pair of children's socks have a smell, and in the commodity appraisal truthfully fills in, in the grading chooses "does not like", the multiple submissions all show "The Verification Code error", when it gives another more satisfied commodity to do the appraisal, but may the smooth submission, and can find the relevant evaluation content in the commodity interface. There is also a large integrated type of electronic business operator for the difference assessment. At present, many consumers in the online shopping will be based on commodity evaluation as a reference, praise on the sale of goods plays an important role, which is the business of customer evaluation "to the difference to take advantage" of the important reasons.

An electric business executive also acknowledges the existence of the phenomenon. An online electrical shop executives told reporters that Taobao as a third party to monitor, Taobao platform sellers do not have the ability to delete the difference in the evaluation. But in the consumer electric business platform, the deletion of the difference is very easy, because the large electric dealers themselves management backstage, after a large electric dealer was exposed to change the user evaluation, employment of the Navy brush praise. Zhongxiaoxie, head of the Chu Baochang, argues that the practice of intercepting customer ratings by large websites hinders the expression of consumers ' true opinions. If the consumer's assessment is fair, even if it is critical, the merchant should accept it. "Only public praise and the elimination of bad reviews, is the performance of dishonest." ”