Online group perfume encounter return difficult

The newspaper (reporter Wang) business said 30 days unconditional return, but the public found that it is not easy to return. Recently, the citizens of Ms. Wei in the United States excellent products on the website bought a bottle of perfume. Due to inconsistent with the expected, she decided to apply for return, but encountered the express company's rejection.　　In this respect, Poly-Mei excellent products that will be arranged in future cooperation of courier companies to pick up goods. Ms. Wei told reporters that in accordance with the quality of the United States quality official online process, she needs to send goods back to receive a refund.　　So, Ms. Wei to Shun Fung, Shentong and many other express company call, but each other said perfume can not express. At this time, she remembered to her delivery of the courier company.　　"Since we can deliver, should also be able to come to the door to receive goods," holding the idea, she dialed the receipt of the contact telephone, did not think a number has owed the cost of downtime, another number although can get through, but the person who answered the phone said they have not carried out the delivery business.　　This let Ms. Wei feel puzzled, helpless under, she had to call the United States excellent product network customer service telephone, customer service staff said, Ms. Wei can not tell The courier company, to "file" in the name of the perfume. "Isn't this teaching people to take a vacation?"　　"For the idea of customer service, Ms. Wei thought it might cause unnecessary trouble."　　She said that although Poly-Mei products claimed to return the goods unconditionally within 30 days and a full refund, but it is not easy to achieve.　　This morning, Poly-Mei excellent product PR staff said that there is a real cosmetic goods return is not easy to find express company.　　In the future, we will improve the quality of poly, will be the cooperation of The Courier company's telephone attached to the delivery list, if the customer has the need for return, you can directly call the cooperation of The Courier company telephone, by courier door-to-door pick-up. In addition, customers can also directly call customer service calls, by the customer service staff to arrange the nearest courier company to collect the goods need to handle returns. Share to: