Online purchase of goods within 7th can be returned to the electricity return rate or increase

Source: Internet
Author: User
Keywords Goods returned goods inside can return rate electricity quotient

February 13 News, http://www.aliyun.com/zixun/aggregation/30826.html "> State Administration of Industry and Commerce issued the official publication of" Network transactions management measures, since 3721.html "> March 15, 2014. The "method" stipulates that consumers can be returned for no reason within 7th of shopping.

"Network transactions management measures" requirements, when a network commodity operator sells a commodity, the consumer has the right to return it within 7th from the date of receipt of the goods, without having to explain the reasons, except for the following goods: consumer-made; live perishable; online downloads or consumer-opened audio and video products, computer software, etc., delivered newspapers and periodicals.

In addition to the goods listed in the preceding paragraph, other goods which are based on the nature of the commodity and which are not returned by the consumer when they are purchased are not applicable for no return.

Tencent technology to inquire more than E-commerce Web site return provisions found that the major electric companies are basically taking the "7th returns" standard, however, the different electrical network returns the threshold of the goods are different.

1th store return policy stipulates that goods due to quality problems, since the date of sale (on the actual receipt date) can be returned within 7th, 15th can be exchanged.

Suning easy to buy return goods rules, for example, in the category of toys, in the period of return, such as goods and packaging to keep suning easy to purchase and accessories complete (note: Not open plastic packaging and merchandise packaging or tear out of the Open box is the loss of stickers), you can have no reason to return a replacement. Toy goods after signing, in the period of return and replacement, if found to have quality problems and by suning easy to buy or manufacturers to confirm the problem is true, not man-made causes, can handle return and replacement.

BEIJING-East Computer products return to the rules, to computer category, as an example, since the actual receipt of goods from the date of 7th can be returned, 15th can be exchanged, but to meet the following conditions, including performance failure, the lack of accessories, merchandise and the site does not match.

and "Network transaction management" requirements, in addition to four categories of goods (consumer fixed, fresh perishable, digital goods, delivery of newspapers and periodicals), no need to explain the reasons can be returned within 7th. This means that the existing exchange and return details of the Electronic Business website need to make corresponding adjustments.

"Electric Business website 7 days return, 15 days replacement is the industry standard, but each set a certain threshold, such as no quality problems can not return, interpretation of the right in the platform." "Network transactions management measures" After the implementation, whether it is a platform for the electric power, or the cat platform, such as the seller, all need to comply with 7 days no reason to return goods. "said a person in the electric business industry.

The above people believe that seven days no reason to return the protection of the interests of consumers, for the electricity business site, may lead to a return rate increase, increasing operating costs. "But the return rate is fundamentally still looking at the electricity business platform to provide products, services is not good enough, if good enough, returns can still be maintained at a reasonable level." The

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