Operators to close the airport lounge can save tens of millions every year

Source: Internet
Author: User
Keywords China Telecom telecom operators VIP rooms big banks shut down
Tags administration airport airports close closed cost customer customer service

Recently, the newspaper reported that telecom operators in some areas shut down airport lounge news. The reporter confirmed from the telecom operators that China Mobile, China Unicom and China Telecom will successively close down the VIP lounges at the national airports and railway stations. The rumors of the banks, the VIP lounge opened by the railway also shut down the news, a number of banks, the railway administration have said they have not yet received notice.

■ telecom operators

China Telecom VIP lounge the most rapid

Yesterday, reporters from Beijing Telecom's customer service staff confirmed that, according to the higher notice, China Telecom VIP Service Hall at the Capital Airport will be discontinued by the end of September. In addition, the reporter confirmed from China Mobile and China Unicom insiders that the operator had previously received a notice from the SASAC that all the VIP lounges at the airport and the train station should be closed before October 1 this year.

In the airport lounge closed on the issue, China Telecom's attitude should appear more positive and proactive. Earlier this month, Guangdong Telecom announced on the official website of the client club that the VIP room of the Tianyi Customer Club at Guangzhou Baiyun Airport ceased service at 21:00 on July 13 and claimed that closing the VIP lounge in the airport was " Zhejiang Province, China Telecom Airport VIP service will be stopped on October 1; and in Beijing, Telecom is also the first customer service through the VIP lounge closed message Operators.

Bank

A number of banks did not receive notice of closure

Recently, it was reported that it is not just telecom operators but also financial institutions that should close airport lounges. However, the reporter learned that the ICBC, Industrial Bank, CITIC Bank and other banks opened VIP lounges have said they did not receive notice of closure. Up to now, no bank made any public statement about the question of the relocation of its own VIP room.

■ Railway

Once shut down will affect operating income

Interview, Beijing Railway Bureau, Nanning Railway Bureau, Nanchang Railway Bureau and other railways have said they did not receive notice of the closure, but a railway department official said the closure of the VIP room is the most affected station, because the three major operations Businesses and major banks have similar VIP areas at the railway stations above the county level, once they exit, it will affect a variety of railway operating income.

>> sound

Shut down lounges or control costs

According to insiders of telecom operators, the closure of VIP rooms is mainly related to the drop in profits after the increase in the number of banks. On the one hand, they comply with the "Eight Provisions" and are thrifty and thrifty. On the other hand, they can also control the cost of enterprises. The source disclosed that each telecommunications operator every year to maintain the airport, the cost of the railway station VIP Hall, up to tens of millions of dollars, these VIP rooms closed, the operators can save a lot of money, but also in line with the SASAC requirements Three major operators to significantly reduce the cost of marketing requirements.

Industry insiders said that the three major operators to close the VIP lounge at the same time, its impact is the same, will not affect the three operators in the development of high-end users on the competitive landscape. At the same time, the telecom industry also suggested that the three major operators should be informed as soon as possible the closure of the VIP room to the user, so as not to cause user dissatisfaction and complaints when closed down.

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