Partial 17990-card expiration due to server failure

Citizen Zhou reflected: a few months ago, I bought more than 20 face value 100 yuan of 17990 railcom corporate IP card, the end of March next year, when the use of no problem. In the middle of last month, when I dialed the phone with this IP card, I was prompted to expire. I now have 7 cards expired early, what is this? What about the money in my card?　　I called the CRC customer service to inquire, but has not been a clear reply.　　Reply: CRC Beijing branch manager Cao said that Mr. Zhou bought 17990 Card is the CRC company and Beijing Anglo-Thai Technology Development Co., Ltd. (hereinafter referred to as the Anglo-Thai Company) joint venture business card.　　At the beginning of October 2010, due to the company's predecessor server failure, some 17990 Enterprise card project data loss, causing inconvenience to some users. In order to properly solve the problem of early expiration of IP card, CRC and Anglo-Thai company have taken remedial measures in consultation. Since October 8, CRC has provided free new transfer card number and password for the affected customers, and the affected customers can transfer the remaining balance from the original card to the new card for further use.　　Inteca users who have not been properly resolved, the CRC and the Anglo-Thai company will continue to provide users with electronic accounts and passwords for transfers during the period of use of the original British Thai card.　　Users can apply for transfer through the 10050 Customer service platform of CTT and the customer service telephone 4007060068 of the company. Feedback: Mr. Zhou said that, according to the settlement provided by the CRC staff, he had transferred the money from the original card to the new one, valid until next March.　　At present, the new card can be used normally. Newspaper intern reporter Liunei