Passenger NET purchase ticket failure tracking: Cool news apology said will be full compensation
Source: Internet
Author: User
KeywordsPassengers full
"NET purchase ticket failure passengers ' cool News" Tracking Beijing News (reporter Liu Xia Zhang Tailing) for suspected ticket fraud incident, Cool News CEO Haijun yesterday formally apologized, said "(Cool news on this matter) have unshirkable responsibility, to all the users of the infringement to express their apologies." Haijun said that after the victims of the report, can be from cool news and ticket prices corresponding to the full compensation. "11" During the long holiday, some consumers from the cool network link Agent company Jingdong ticket online purchase tickets, resulting in the use of boarding. Deceived consumers have reached hundreds of people above the scale, the amount of tickets purchased at least 20 to 300,000 yuan. It is understood that due to loopholes in the industry, although the early booking, the ticket is within the scope of supervision, but the agent can still not through the consumer, in the absence of boarding flight from the airline will be malicious return. Jing Dong ticket net refund after the disappearance of money, has not been able to get in touch. Cool News Network and some consumers have reported to the public security organs. Yesterday, Cool News CEO Haijun through the media to apologize to consumers, said the company will set up the relevant rights fund, consumers can rely on the report from Cool News network with the same ticket price compensation. Before, many deceived consumers questioned Haijun has promised in public, "Ticket 100% guarantee system." Yesterday, Haijun promised to adjust services, operations, to prevent malicious refunds into the cool of their own system, "from the protection of a real ticket, to protect users can be real boarding." 100% guarantee the whole closed loop, otherwise the full indemnity. "(Original title: Cool News apology will be fully compensated)
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