Pay attention! Ctrip ticket refund fee up to 90%

January 9, CCTV financial channel "1th Time" column exposed Ctrip air ticket travel package does not follow the airline regulations, charging high refund fees. The program is called "Refund fee up to 90% online order tickets need caution" ...

In order to buy a cheaper ticket for the Spring Festival, some netizens will choose some travel nets and order a ticket online. However, to remind you that such a package although the price is very affordable, but once your trip suddenly change, want to return to sign the time to bear the loss is large, because the maximum refund fee can reach 90%.

On the travel site to buy a package of travel tickets home for the new year, but change the itinerary after the pay thousand yuan refund fee. Nanjing residents who have recently chosen to buy tickets for the Spring Festival have faced this embarrassment.

Nanjing citizens: As a ticket for me, I am sure it is uncomfortable, because the airline regulation is buckle 10%, you ctrip regulation 50%, then this 40% to where.

According to the public to provide clues, the reporter on the Travel Network (Ctrip) that the ticket price of the same flight will vary according to the type of package, which is the most favorable fare package, while the maximum limit. For example, during the Spring Festival flight from Nanjing to Changchun flights, travel package ticket price of 702 yuan, cheaper than the normal ticket price of nearly 300 yuan. However, if the passenger has to refund or change the demand, the website stipulates that consumers must bear 657 yuan refund fee, refund fees accounted for 93% of the price.

Ctrip Customer Service Phone Recording: Call, for example, you may have to change the ticket after booking or refund, the above has detailed instructions, such as not to change. If you write a change, the back of this ticket if not on time normal travel is tantamount to wasting.

According to the general airline regulations, in addition to special airfares, the general ticket refund fee of 10%-20%, for travel package refund fee as high as 90%, the website (Ctrip) gave the explanation is that the travel package is not a ticket, does not support the provisions of the airline.

Ctrip Customer Service Phone recording: Like a travel package after the booking there is a consent clause, if you confirm the reservation, or to the discount at that time to show the refund policy to handle refund.

Here also want to remind you, if you want to subscribe to this relatively favorable ticket package, do not look at the price is tempting to quickly under a single, and then be anxious to see clearly the other side of the withdrawal of the principle, see clear handling charges. Otherwise, once the order is successful, if you want to refund, you have to do things according to the contract. At the same time enjoy the low price, also have to bear the risk of such a high refund fee.