Payments now also become standard for internet companies

Source: Internet
Author: User
Keywords Ali

Ali chief of Staff Zeng

June 20, Hangzhou Xiaoshan afternoon, there is no wind, but the weather unusually cool, sitting in the hotel lobby, have to add a thin shirt. 2 o'clock in the afternoon, "Our afternoon tea" Alibaba Group's first Media Communication symposium was held as scheduled, Alibaba Group chief of Staff Zeng, Alibaba Group CPO, Alipay CEO Pengley, Alibaba Group CEO assistant Li Junling, and the Tianfu morning news reporters and other media people sit around the table, tea, chat, On Ali's temperament and future ...

Point 1: The growth of electric dealers in three or four-line cities will be over one or two lines

"Ali is an ecosystem, he has the vitality, he can evolve the vitality of the body." We are the basic service provider. "To Alibaba Group's cognition, Zeng said:" Taobao 2003 set up, 2008 retail sales 100 billion yuan, just 4 years later, 1 trillion! For such data, Zeng used 3 "unexpectedly". In his opinion, less than 10 years time, only Taobao will bring e-commerce to such a high level, fully demonstrated the strong market appeal of E-commerce. "4 years later, I believe that Taobao will be able to surpass Wal-Mart to achieve 3 trillion annual sales." Zeng stood up, gesturing and said: "In the past 20 years, China's retail industry has been very immature, such as the second-tier urban retail industry is not good." In the United States, modern retail service efficiency is very high, Amazon is only optimized and supplemented, and there is not much new innovation. But in China, Suning, Gome's retail sales are only more than 100 billion, and when we reach 1 trillion, they still on the scale of billions, we are explosive growth, and in the three or four-line city growth far more than one or two-line cities. ”

Point 2: Ali will pay more attention to the rural market in the future

"In one of the most remote rural areas of China, Taobao you can buy with Shanghai, Beijing, Hangzhou exactly the same goods, exactly the same price, the traditional retail to the remote rural areas, may already be a five-level distribution system, but Taobao, directly with other places of consumers the same choice, What he may pay extra is that the delivery fee will be a little higher; the time is not 2 days, but 7 days or longer, but there is no difference. Zeng For example, such as Ningxia, specialty is medlar, it Taobao average price is 40 yuan-50 yuan, and the local wholesale market does not exceed 20 yuan, Ningxia farmers use Taobao, the retail price is much higher than the local prices. "We are synchronizing the release of China's rural productivity. In the future, Taobao will pay more attention to the process of rural urbanization, modern agriculture how to go, help them to use the Internet to grow and develop. "In the future, Alibaba hopes to create a good business model for agricultural production and marketing by building an agricultural platform," Zeng said.

View 3:B2C mode will be replaced by C2B mode

"To promote E-commerce to take a step forward, logistics is what?" What is the next step in E-commerce? Zeng threw up the question, but after a slight pause, he replied: "Is the supply chain of real-time collaboration platform, in other words, only when e-commerce from the network retail to the supply chain real-time synergy, every link in the value chain in the Internet to truly realize, it is no longer a line under the split island." ”

Zeng believes that the business model is only a transition, the future of the real business model is C2B (customertobusiness), "The Standard model is the traditional industrial economy in the era of large-scale, pipelined, standardized, low-cost mode of operation, Inventory is a fatal point in its natural model that does not pass through. "" The Future business model, customization is the mainstream, the first will go to mass customization, and finally to personalized customization, and customization of the model, its requirements are personalized needs, many varieties, small batches, rapid response, platform collaboration, this is the future we can see. Therefore, the inevitable requirement of electronic commerce is the fundamental change of mode, is a new business value chain reengineering. "Zeng said, if we look at E-commerce is too traditional, just using technology to make the retail link more efficient than before, then it is difficult to see the future of E-commerce, because E-commerce and internet investment itself is huge, if you can not use this investment to create enough new value, These investments are not to be returned.

Alibaba Group CPO, Alipay CEO Pengley:

Ali's most prized quality is "optimism."

"Don't forget beginner, keep curious, persevere, do yourself." "In answer to the reporter proposed" Ali is a kind of temperament company "This question, Pengley gave such an answer. "Optimistic temperament" is her most important criteria for hiring. "Optimism, this is the premise of doing everything, if not optimistic spirit, Alibaba will not be a 18 of people start a small company to develop to the present." ”

Pengley says, for her own part, from entrepreneurship to now, but also after the customer service, sales, human resources management, such as basic work, although in the customer service, one day, sometimes less than 10 phone calls, and rode around the business, but has never been pessimistic about the company, but the more run more confidence.

For Alibaba "professional managers use unsuccessful" topic, Pengley don't think this is Ali's failure. "The past is indeed unsuccessful. For any enterprise, will encounter the problem of soil and water service, the higher the people landing more difficult. This involves the internal talent system, fault tolerance, the ability to seek common ground, the advantages of the development to what extent, complement to what extent, our own these capabilities are in progress. ”

Pengley said: "We introduce many senior executives, there are left, there are gone." Our in-house talent is superior to everything, and possibly the future. 2007, the first group of Taobao failed, because we are imperfect, business system adjustment, traditional retail talent can not adapt. This is like the Mars hit the Earth, the store is limited space, we are infinite space, the discussion is no way to continue, so go. Pengley generous smile.

When Alibaba bought back Yahoo shares, it had agreed on the date of the 2015 listing, and when it came to whether the IPO included Alipay, Pengley first gave a clear answer "excluding". She also confirmed that Alipay will be listed separately in the future, will not be packaged with any business, but did not disclose specific listing plans and locations.

When it comes to Jingdong Mall's recent intention to buy into the payment business, Pengley said "Welcome", she believes that more and more peers to join the payment industry, will pay the industry to improve technology management, but she also stressed that "this road is not so good to go." "Pay now also become the standard of internet companies, many companies have their own payment companies, the development process also appeared a variety of problems, Lengnuanzizhi, wish them good luck." "Pengley said.

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