People in the net: the link of winning the network marketing

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The Network Marketing link is very many, the detail is very small, but which link is the most important, different people have different views, but as long as it is successful network marketing, there is a link is very important, that is the customer reception.

A customer through the network to find you, it is necessary to chat with you QQ or telephone, your reception level determines the rate of turnover, website operation is good, marketing done again good, if the reception level is not high, can only be in the heart anxious, with no strength, after all, reception is also learned, how to do the reception work to improve the turnover rate , let's analyze it together.

1, ask a few more why

Network Marketing and offline marketing is inseparable, but there are different places, take the reception of this link, most people in the internet looking for suppliers will be first through the QQ or telephone consultation, the general QQ first consultation accounted for the majority, in this way through the exchange of single words, The speed of the reception staff and the ability to express words is a test, how to communicate through the text message, and the other side feel your sincerity, let the other side of the trust you have, this is a learned.

Ask a few more why it is good for you, the customer's visit must be running your product, he may be in urgent need, perhaps just as understanding, he may also be your competitors, no matter what, you have to find out what his purpose. Part of the sales staff, talk, but the turnover rate is not high, the reason is here, not wait for customers to say, the meaning of express clearly, the product of their own repeatedly preach, very good. But a good product if the customer is not interested he will not go to buy. The first step is to figure out what the client wants.

2, mining customer needs behind

The customer comes to buy the product, and your product is for him to solve the problem, that is to say, as long as he can solve this problem, and your product basically does not matter, so do not rush to sell their products, first from the customer point of view, help him analyze the problem, and then help him to solve the problem, may you help solve the problem, Instead of buying your product. Now you may want to ask, he does not buy my product why do I have to help him analyze the problem, but also to solve the problem. Oh, trust is the foundation of cooperation, do marketing to do is people, as long as he recognized you this person, no matter what you sell products, he will also recognize, when he encountered problems in related areas, think of the person is you, just because he trusted you. The outcome is a taboo.

3, to seize the interest of customers

Customer care is what you really need to care about, do not stare at your product to see, or which sentence, the customer is not concerned about your product but can give him the things to solve the problem. He may need to buy a digital camera now, his goal must be to take a picture, you may have a lot of cameras, then how to seize his interest, you may be asked to know the customer is a ' Donkey friends, often go out, then go out will certainly encounter the problem of electricity, the problem is that he is concerned about, but also very practical, but also encounter whether afraid to fall afraid to touch the problem, this is his concern, and will encounter after-sale problems, and your product function is only part of it, do not stare.

4. Good service attitude

Because a product is not only your family to sell, especially in the network, the mouse a little move is a business. Good service attitude will make customers feel comfortable, faced with a wide range of customers, uneven quality, and some customers are very polite, some customers are very unruly, but you do is a person's business, enthusiasm can impress iron heart, do not be affected by customer attitude, do your best to do.

I've also bought things on the internet, every customer service staff quality and attitude to play a key role, often I bought a thing when will go to analysis, why so many suppliers I just bought his, analysis of more will come to the conclusion, because I believe him. People in the network to organize a set of methods to improve the turnover rate, I have served the enterprise and personal owners have been good results, I hope you can draw on.

Stationmaster or enterprise, improve customer conversion rate, can win customer's heart is fundamental.

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