Phone "emergency call" in the form of fake related companies suspected of fraud

In the absence of a SIM card or bad signal, the mobile phone will normally display "emergency call only", but this key moment life-saving function, but the finger-like. Many consumers have confirmed that in the signal coverage of the office, the mobile phone SIM card out, try to dial the emergency number is unable to connect; There have been trapped travel enthusiasts said, in an emergency, the mobile phone can not dial 110, 120, such as emergency numbers, so that the mobile phone "life-saving function" critical moment can not help. Wen/This reporter Liu slowly correspondent Hu Bitao reporter measured: "Emergency call" call should not be in the elevator, in the mountains or mobile phone due to downtime, the mobile phone often appear a prompt "emergency call only". Recently, a "do not expect ' emergency call ' can save lives," Weibo in a police forward by the public attention, Micro Bo: "A Shandong travel enthusiasts in the wild in distress, when he wanted to call for help when he found that the phone did not signal, can only call emergency phone." After he dialed 110, he was looping through a recording in his cell phone, saying he could not connect to the human service. "The emergency call is a set-up?" Reporter randomly tested 4 more commonly used brand mobile phones, pull out one of the foreign brand mobile phone SIM card, call 110, 119, 120, such as several emergency call number, the result just a dial out emergency number is hung up. Another domestic brand of mobile phones in the absence of a SIM card, call the emergency call number, there will be voice prompts, but there is no way to call the emergency call number. Hang up redial, still repeat the above voice prompts. Operator: no SIM card dialing emergency number Guangzhou the relevant responsible person told reporters, because China's mobile phone network detection standards are mentioned in response to mobile phone emergency call function test, but did not specify that the detection of mobile phones should have both international and domestic emergency call number. In this context, some foreign brands of mobile phone manufacturers are often not for Chinese users to set 110 or 120 emergency call numbers. In addition, some domestic mobile phone even set up the corresponding emergency call number, can not be transferred to the relevant departments of the artificial help desk, can not really connect the emergency number. Reporters contacted the three major operators of customer service, the other side said that in the absence of SIM card status, can not dial 110, 120, 119, such as emergency numbers. Trade and Industry Bureau: mobile phone can not emergency call rights protection yesterday, reporter to "Whether you have successfully used the mobile phone's ' Emergency call ' function" and so on for the title of a random survey of 20 members of the public and 62 netizens, of which only 3 citizens and 5 netizens explicitly said "use", but no respondents said successful adoption. Buy a mobile phone but can not "emergency call", who should be responsible for? Guangzhou The Consumer council said that handset manufacturers should ensure that the mobile phone products set up emergency call function, and to ensure that the function is properly implemented, otherwise suspected of fraud consumers. Guangzhou City Bureau of Industry and Commerce 12315 complaints against the rights of the Report Center to consumers to make recommendations: the proposed consumer in the purchase of mobile phones, should be in accordance with the instructions, check the emergency call function can be normal use, if the mobile phone instructions in the ExpressWith this function, the reality is not realized, consumers can keep the relevant ticket, to the relevant departments to reflect, in order to safeguard their legitimate rights and interests. Consumer rights units: related enterprises or suspected fraud in the recent 2012 Urban Consumer Rights Protection Joint Meeting (Nanjing), Beijing, Shanghai, Guangzhou and other 21 City Association (Consumer Council, Consumer Protection Committee) and China Consumer newspaper, a total of 22 consumer rights units announced jointly for domestic and foreign brand mobile phones launched "emergency call" and so on "Life-saving Function" survey, and suggested that: "The relevant departments should strengthen the mobile phone network detection management, especially for not preset our unified emergency call number of foreign brands of mobile phones, can not provide access to the network license." "22 Consumer rights units believe that the mobile phone emergency call function is related to the life and safety of consumers and property security, if the mobile phone does not have or can not achieve these functions, but in the mobile phone manual is expressed, the relevant production enterprises may be suspected of fraud consumers, will also bear the relevant responsibilities."