Phone recharge card expired due to the failure of the Shanghai Municipal Committee of CPPCC questioned

Xinhua Shanghai January 27 (reporter Jiansong, Yang Jinzhi) mobile phone recharge, if in a specified period of time within the cost is forced to stop the phenomenon of mobile phone users bring a lot of trouble. In accordance with the requirements of the communications company, you must recharge before you can continue to use.　　In this respect, Jin Zhongxian, a member of the Shanghai Municipal Political Consultative Conference, questioned the three meetings of the CPPCC Shanghai. In fact, the mobile phone in the non-call period, does not occupy the network channel, operators only need to record the user information on the computer hard disk, almost no cost. Communications companies should extend the use of mobile phone recharge cards, add 10 yuan, 20 yuan worth of recharge cards, easy to use less, low phone user groups.　　"Jin Zhongxian said.　　Jin Zhongxian that, according to the Consumer protection law Nineth, "Consumers have the right to choose the right to goods or services", and operators to limit the consumer's mobile phone recharge cards must be spent within a certain period of time, in fact, to limit the consumer's time to choose their own rights. Jin Zhongxian suggested that, in order to protect consumers ' rights and interests, the communications department should improve the treatment of customers ' cumulative charge balance, and the service is more comprehensive in place.