Play the edge of the "car number one"

In the recent two years, the taxi software is everywhere, on the one hand, the problems of taxi drivers have been somewhat alleviated and young people are widely sought after; but on the other hand, there are many places that need to be consummated in the taxi software market because of the "new things" . For example, two big taxi software "quick" and "trickle down" subsidy wars, this "burn money" tactics, has been a lot of questions.

On July 17, the Ministry of Transportation issued a taxi fight new deal, clearly stating that it will "make every effort to create a unified, open, fair and orderly development environment" and stipulate in its access regulation that "the operation of the platform shall not affect the legitimate functions of mobile phone calling software and Healthy competition "means that for the first time, the state has established the legal status of taxi software at the central policy level.

Recently, the domestic taxi software market to add "recruits", that is, and "fast" belong to the Chilean Chi Group, "the number one car." When it comes to "No. 1 car", there may not be many people who may know it, but since it was introduced, it has been given the impression of being "playing tyrant."

"No. 1 car" positioning high-end business car market, has been in Beijing, Shanghai, Hangzhou, Guangzhou and other major cities on the line, and plans to cover the national market within a short time. Its business model is: leasing various types of vehicles from car rental companies, dispatching drivers by labor service companies, and "No. 1 car" connects the car with the driver in a platform-like manner to provide passengers with mid-to-high end call service. This model is similar to the Uber, which is a first step, easy to use car.

However, the Daily Economic News reporter recently found in Guangzhou that first-class tolls are much higher than ordinary taxis, but the service quality is not very different and the invoicing period is also longer.

"One car" unique mode of operation, has also been questioned in the fight "edge ball." Guangzhou City Exchange Committee staff also said that "No. 1 car" is the lease of vehicles and then carried out passenger operations, there is a legitimate question.

In this regard, the wisdom of public relations director Ye Yun told reporters that "I think we can say that, but not very good. Our legal spirit is 'law can not ban can be'."

Top models starting price of nearly 30 yuan

"One car" official website information display, which belongs to the Shanghai Qi Yang Information Technology Co., Ltd. under the brand, which in turn belongs to fast Chi Group. In addition, users can select their own service models on the APP software, including economy (Cruze, Lanyard, etc.), comfort (Passat, Teana, etc.), business (Buick GL8, Lu Zun, etc.) and luxury (BMW 5 Series, Audi A6L, etc.), different models of service prices are also different.

July 10, "Daily News" reporter through the "One car" mobile application software under an order, and chose the "luxury" car. But waited for more than 10 minutes, has not yet seen the driver orders. Subsequently, the reporter re-elected a "business-type" Buick GL8.

After submitting the order, the mobile phone prompts the user to select one of the order drivers for their service. The reporter chose a driver surnamed Wu, then received a message, you need to take the initiative to contact the driver to determine the driver arrived at the designated starting point of time.

About 20 minutes later, Master Wu arrived at the designated starting point. A reporter saw Master Wu get off the reception, help switch the door. In the next half-hour trip, Master Wu did not mention the car there are other free services. According to previous Guangzhou media reports, business-type car will provide passengers with free WiFi, mineral water and other daily travel supplies and other services.

After getting in the car, Master Wu started a software that displays the mileage and time in real time. Reporter learned that the charging mode and the same taxi, but the price is much higher. Among them, the economy car starting price of 15 yuan; 20 yuan for the comfort car; business car 25 yuan start; luxury car 29 yuan. The price per kilometer is also relatively high, such as luxury cars is 4.9 yuan / km.

According to the car's software, before the reporter, Master Wu has picked up more than 90 passengers. But he does not seem to be familiar with the taxi software, but also said the commercial car with the economy car charging standards are the same.

Master Wu also said that on the "One car" new registered users, the system will be presented four 30 yuan, a total of 120 yuan coupons. However, according to the reporter's knowledge, the newly registered users only get 2 pieces of 30 yuan each for a total of 60 yuan coupons. In addition, the master is also not very clear how to request taxi invoices on the system.

The system shows that the reporter from Regency Plaza Guangzhou Restaurant (Sports East Road), the entire 6.7 km, with a time of 29 minutes, spent a total of 82.2 yuan. Due to the use of 30 yuan coupons, the reporter actually paid 52.2 yuan. It is understood that, if it is an ordinary taxi, taxi fare in 20 to 25 yuan, less than "No. 1 car" 30% of the cost.

Driver does not provide car invoice directly

"One car" charging mode is that the user pre-stored part of the amount of two hours after the end of the trip, the system will automatically chargeback. If the deposit amount is not enough deduction, the user needs to make up the difference. However, the day after the reporter's successful payment, but did not immediately get a car invoice from Master Wu.

Master Wu said the invoice needs to be completed before placing an order. He suggested that reporters call customer service staff to ask whether they can make up the invoice.

On the evening of July 10, that is, the day of travel, the reporter called "No. 1 car" customer service, according to the guidance of customer service personnel, submitted billing information. But by July 15, no invoice was found yet, and the taxi system has been showing: Invoicing. Then press the reporter again call "the number one car" customer service. Customer Service query reply, invoice issued by the Shanghai head office, the reporter's invoice has been opened, but not sent. It was not until the afternoon of July 16 that the invoice was delivered to the reporter, which took a total of 6 days.

Ye Yun explained to reporters that passengers can not get the invoice when getting off, because the cost of the contract includes time and distance two charges. At the end of the trip, the system does not have time to calculate the total cost. In order to save passengers time, so the invoice is not provided directly by the driver.

This invoice received by the reporter shows that this is a general VAT invoice in Shanghai. The taxable service name is "Coach Service Fee," and the loan unit is "Shanghai Hornet Network Information Technology Co., Ltd.".

The reporter also learned that the car service fee below 50 yuan can not invoice, the coupon amount is not included in the invoice amount. In this regard, Ye Yun said the amount of 50 yuan can not invoice, because the cost data based on the client, the service costs are more than 50 yuan. However, if the coupon amount is too large, resulting in less than 50 yuan invoiced amount, after the second round of the car and more than 50 yuan, they can invoice.

However, the reporter found that according to the "No. 1 car" above price system, as long as it is a recent itinerary, fare not exceeding 50 yuan is entirely possible. Ye Yun also admitted that because "No. 1 car" is now in the initial stage of development, invoices, etc. really need to be improved.

Why the name of the loan unit is still the Hornet, rather than "No. 1 car" or Smart Group? Ye Yun said, "This should be the financial level of the problem.We are now the brand changed to 'a car', but the registered company or the Hornet.Go to register a 'car company' can also be, but more trouble. "

Little effect on the traditional taxi

"One car" is the previous "Hornet taxi." According to Ye Yun introduction, "Hornet" entered Guangzhou in early May this year, before that, in Shanghai, Beijing has grown to a certain scale. June 23, officially changed its name to "No. 1 car." Its business model is similar to Uber (Uber), easy to car.

In February of this year, Uber taxi application from San Francisco officially announced its entry into the Chinese market. Currently, it has launched taxi operations in 31 cities in 80 countries around the world. Uber in the United States to individual drivers to do Uber driver-based model is different, Uber in China and car rental companies to cooperate with the car rental company to provide vehicles and drivers mode.

However, the advent of Uber also makes the local taxi industry feel threatened. According to public reports, in Paris, local taxi drivers have launched a boycott of Uber. In the United States, Boston and New York, the home of Uber, they were respectively "banned" by Uber in the interest of the traditional car rental industry and were lifted respectively.

Easy-to-use car belonging to Beijing Oriental car cloud Information Technology Co., Ltd., in May 2010 was founded. Official website information shows that by downloading mobile application terminals, or log on the website, etc., users can issue a car demand at any time, enjoy high-end models and professional services. At present, it has covered 74 major cities in China, including Beijing, Shanghai, Guangzhou and Shenzhen.

According to Master Wu disclosed above, Guangzhou's "No. 1 car" company now has more than 200 employees. However, the taxi driver and taxi company interviewed by the Daily Economic News reporter did not seem to feel that "No. 1 car" had too much impact.

Master Tan, a taxi company in Guangzhou, told reporters that "No. 1 car" has little effect on ordinary taxis because most people are in trouble or in a hurry to take a taxi, and "No. 1 car" needs to make an appointment in advance and wait A long time.

"People who use the number one car are not in a hurry, and are generally business vehicles used to receive customers and the like." Master Tan said that traditional taxi drivers do not even pay much attention to "One Limousine "." We seldom hear anyone sitting in that car. "

Mr. Liu, head of Guangzhou Tiancheng Taxi Company, said that although "No. 1 Special Vehicle" did not increase the number of vehicles, from the perspective of efficiency and investment, "No. 1 Special Vehicle" does not exist. Citizens taxi, are often in a hurry, the Guangzhou market has a lot of taxi software, "If it is business people with cars, they often go to the car rental company to use it, you do not need to go through the 'One car.'

Company: New things need to adapt

Although the traditional taxi industry in Guangzhou is not too hostile to "No. 1 car", the legitimacy of "No. 1 car" operation mode and some possible loopholes are still being questioned.

Guangzhou Transportation Committee Propaganda Department of a staff on the "Daily Economic News" reporter said rental cars rented are generally private cars, private cars do not have the operating qualifications, the driver's license states that "non-operating Vehicle, "but" there was a legal issue with the "No. 1 car" leasing the vehicle and carrying it in.

"Normally, 'No. 1 car' is illegal." The above Master Tan from Guangzhou Le To Taxi Company believes that "No. 1 car" is like a car rental company whose vehicles are rental car companies and are not rented Vehicle operating qualification certificate. "It can be said that their car is a private car and their driver does not have a taxi driver's service certificate, not a regular taxi driver."

Mr. Liu, head of Guangzhou Tiancheng Taxi Company, said that from a strictly legal point of view, vehicles carrying passengers are required to operate qualification certificates. "It is also required by the Liaodong Commission that both vehicles and drivers should have operational qualification certificates."

Ye Yun responded that "No. 1 car" from China Shenzhou, Hi and other regular rental car rental, vehicle ownership belongs to the leasing company, not a private car, "are eligible for operation."

"We just create a platform." Ye Yun explained to reporters that the company's vehicles are leased from hundreds of different leasing companies across the country, "the car provided by the regular rental kilometers, with operational qualification, the driver by the regular labor company Dispatch, the above two are legal, so 'a car' is legal. "

However, according to Master Wu, his vehicle was rented from Guangwu Automobile Trading Co., Ltd., a wholly-owned car rental company. The Daily Economic News correspondent twice called the company in this connection, but each other said they confirmed that Futura Co., Ltd. and "No. 1 car" did not have any business dealings.

According to "No. 1 car" online recruitment driver's announcement, the reporter called the identity of the candidate recruiter responsible person to ask whether the vehicle provided by the rental company, the official told reporters that "the car is our own."

When the reporter asked if I could not be hired by the labor service company, the hiring manager said, "Once hired, you come and go, the rest of us will get, and we will help you to call the service company."

Regarding passengers' safety and insurance issues, Yeh Yun said: "Passengers accidentally approached us because the passengers used our car number 1. We provided each passenger with a commercial insurance to pick up passengers from the car , The car started to start, the insurance came into force.

Talking about the user's information security issues, Ye Yun said the personal information involved mainly include cell phone contacts, there are two ways in the payment, one is bound credit card, and second, direct recharge to the account. "This account is an independent car, confidentiality is certainly high.Credit card binding, is a common international practice, as long as the credit card system is safe, it is safe."

When a reporter put forward the question of whether the current operating mode of "No. 1 Special Vehicle" is playing the "boundary ball" question, Ye Yun said: "I think this argument can be said, but it is not very good. Our legal spirit is' In my eyes, there is no concept of 'border ball', only legal and illegal, but there is no need to say so ambiguous, from the sports game point of view, the edge ball is a good ball ah, it also Score ah. "

"Anything new needs a market adjustment period." Ye Yun expressed the hope that government departments can accept "No. 1 car" in order to meet the public's demand for high-end special vehicles.

He also told reporters that the company has been communicating with the transport departments all over the country. "Not only are we going to communicate regularly with the transport departments of Guangzhou, Beijing and Shanghai, but the government's opinion is that we are worried that we will impact on traditional taxis and suggest that we be misplaced in positioning, They also think we are legal, because we have formal leasing and specialized labor companies. "

However, the Guangzhou Municipal Communications Commission Propaganda Department staff told reporters that whether the 'No. 1 car' into the management, ultimately depends on the laws and regulations issued by the national transport sector. "One car" is a new thing, the city traffic department is studying its mode of operation.