Player's cry game platform when can the user think

In recent years, virtual transactions in domestic online gaming have flourished. Online Games trading platform, the emergence of a great deal to meet the player's demand for online games, buy points card, buy equipment becomes more convenient and fast. But is it really that good? Let's look at a real case: Mr. Liu is a senior online game player, this June, he bought a value of 110 yuan in the World of Warcraft (National Service) account. Due to the use of the account in the process of problems, Mr. Liu contact with the seller, and the consensus, the seller agreed to refund. At the same time, Taobao customer service also clear reply, said the money will be returned the next day. But in the next two days, Taobao has not been refunded. Three days later, Taobao customer service inform Mr. Liu, told the order no problem, to continue trading, to the sellers.　　Although Mr. Liu repeatedly objected, Taobao still did not contact the seller to verify the case, the money to the seller.　　See Such an example can not help but let people exclaim: in the online game trading, we buyers who provoked who!? With the popularity of online games trading, some online trading platform service attitude really let the players want to cry no tears. You know, the online trading platform is just a platform to provide trading services, the decision of the right to deal in the hands of buyers and sellers. In the case of mutual agreement, the trading platform is only a trustee, there is no right to decide the transaction without authorization. And once the customer service staff by virtue of "intuition", judged that "this transaction is no problem", in the absence of verification, it will force the end of the transaction, the loss of only the buyers themselves.　　Therefore, the online trading platform must have a professional customer service staff, to be able to timely and buy and sell both sides of the communication, the transaction to make accurate judgments, really to solve problems for users. When the user is trading, the hope is to get the best service at a reasonable price. Therefore, the core of the online trading platform is the service experience and the user's long-term identity. This needs to be able to provide users with a tailored trading model in the transaction, allowing users to freely choose the appropriate trading services.　　In addition, the online trading platform should pay more attention to protect the interests of buyers, for the transaction occurred in time out, out of stock and other sellers integrity issues timely treatment, not only can improve the trust of sellers, but also speed up the sale of goods. For online trading platform, good Word-of-mouth is its foothold. Pay attention to the user's service experience is to focus on the development of the platform itself, pay attention to the interests of users is the interests of the platform.　　Online trading platform only in the focus on the needs of users on the basis of improving the quality of transaction services in order to create a good development prospects. (Edit Zhang Xing)