Poor fault frequency, "stepmother" raised the virtual business?

Virtual operators (for short) 170th number after the number of a few days, and frequently reported a series of failures: Verify that the message did not receive, mobile phone operator logo does not come out, there are no Bank customer service system recognition and other experience flaws, and so on.

This fault is diagnosed as an interconnection barrier between networks. In the past six months, the ministry has issued a virtual operator licence several times, but why did it not disappear?

Users enumerate the following failures:

1, if you use the 170th card will find that after the mobile phone boot, in the network after the upper left corner of the screen can not show the operator name;

2, if you use a fixed telephone to dial the number 170th, you will be prompted to dial the number is empty;

3, the bank and the Web site can not identify 170 of the number of the beginning, or even receive the verification code. (Phone World Vice President Jiangweiping: In the proportion may be more, at present, about 5% to 10% of the user has occurred in the verification code has not received many problems)

4, the phone has been installed on the number of software interception ...

In just one months of events, the virtual trader was exposed to the second Exposure number 170th code problems. The first time should be China Unicom to stop the snail digital incident, the user handling 170 business, the snail number is alleged violations, enterprises open to users to refund fees ...

China Unicom to stop the snail incident, to the snail openly admit violations, Unicom escaped public relations crisis. So what is the reason for this failure?

1, the operator data is not updated.

China Virtual operator Industry Alliance Secretary General Shong said, fixed telephone can not dial 170th, in fact, is the cooperation between operators and virtual operators, in order to achieve accessibility, the need for fixed telephone network data updates.

December 27, 2013, the Ministry of Industry issued 11 virtual operator licenses; February 13, 2014, the Ministry of Industry announced the second batch of virtual operator licensing Enterprises list, so far, 19 companies have been licensed. The third batch of virtual operating licences is in the process of application and will be issued within a month or two, according to Wei, Minister of the Ministry. The new license will have 7-8 companies.

The time has passed for half a year, the license issued dozens of, the virtual business put number, and telecom operators to 170 of the data is still not updated, telecom operator waiting for what? Some virtual business boss is very modest to say, operators are not "difficult", but not ready. Now the number of virtual business users are very small, but also service is not good, that the user more, complaints increase, and how to solve?

2, "interconnection" who to control?

Section 170th is not received from the bank, the site of the Verification Code collection, virtual business and banking and other financial systems have not communicated. The three telecommunications operators have a history of more than 10 years, and many websites and bank verification codes often go awry. However, more excuses for bad internet signals. So, in the era of virtual operators, the same tricks? How much human and financial resources would it cost if each of the imaginary dealers and the banking system were to be communicated separately? Since the Ministry of Industry issued a virtual business license to allow the development of 170th, the problem of interconnection should not be the virtual business to "cross the border"?

3, the virtual trader faces double supervision.

Virtual business boss in the interview with the author of this distress, the Ministry issued licences, operators and they signed contracts, they face double supervision. For example, to the operator to pay security, commitment to develop the number of users (China Unicom to the virtual operators of the bid, enterprises in each city, the minimum number of activated users committed to each city to 3,000 number, activation rate of 50%, unicom to put down a number. However, encountered the problem of interoperability, users complained that they have to "take the blame."

Snail is called "Stop the Dragon Incident", telephone fault, the virtual trader just in the Chinese market development users, encounter blow, how to shape the reputation behind? How to let users trust the virtual business? Telecom operators "Speak politics", always be harmonious. and virtual business is a private enterprise, there is no operator of the unique resource monopoly, only to serve the users to survive. Operator game between the small 99, it is best not to take place in the virtual business.