"Biting a taxi" There are still loopholes

Source: Internet
Author: User
Keywords Black car black car driver guard small ticket
Tags .mall consumers customer customer service drop information phone problems

July 16, taxi software makes people's travel more convenient, but new problems have arisen. Recently there are consumers in the reflection, hit the car with a software called the "black car."

Ms. Wei, who lives in Beijing's Fengtai District, said the following: At 9am on July 12, she got a taxi to the World Park by taxi at her home. , Stopped at the door of a private car.

"I was very surprised at the time, but the voice of the driver in the car was the same as that of the driver on my phone, and even the license plate numbers were all displayed on the taxi software."

This situation let Wei lady faint, but because the place to get in the car close to the destination, and in the heat of the day waiting for the car is a very hard thing, Ms. Wei a family of four or on the car. The pick-and-go lady found it was not an ordinary private car: a cell phone running a dribbling software was installed next to the steering wheel and was still receiving the news in real time, exactly as she'd seen on a regular taxi.

Unlike regular taxis, this car does not have a meter. "How does the car cost?" "It's near, giving a starting price." Naturally, the defender arrived at the destination did not get a small ticket to take a taxi.

The back lady found that the two friends who lived in the same district with her also called the black car by taxi. One of my friends asked for a small ticket to the driver when he got off and the driver pulled out a bunch of small tickets and handed her a ticket of approximate amount. She took a closer look after getting off - turned out to be a month ago.

To this end, the reporter interviewed a random four taxi drivers. Three of them said they had heard something similar, and one of them said it was not clear because they did not use taxi software.

Reporter: Drip can call black car?

Rental driver 1: yes! There is such a situation.

Reporter: Do you know what is the reason?

Rental driver 2: This kind of thing is not easy to say, a lot of regular taxi, do not pay, but the account information is still, you can continue to use the black car.

Taxi driver 3: Some taxi and black car collusion together, the taxi will sell a lot, a lot of are a district. Either taxi is far away, catch up, put the list sold.

Reporter: Black car does not have a meter, how do they calculate the price?

Rental driver 2: Look at the chant, some should have done a taxi before, at least not lose money.

Reporter: Black car drivers how to provide small votes to customers?

Rental driver 2: Some taxis will not sell tickets to the black car customers, and some use of fake tickets. Now a lot of cloning taxi too! Black cars do not pay Mozi money, low cost, as long as they can shake a number to buy a car, you can do it.

Black car can register drop it? Reporters as consumers Consumers hit a taxi customer service staff, the other side said the taxi driver registration needs the driver to submit the real name, company, license plate number, permit number and so on driver license, to be identified only after the use of identity.

Drip Customer Service: When you call a black car, you can put the license plate number, the driver's registered phone number and write down the feedback to the customer service, check the verification will be directly disabled black car account.

When a reporter will Wei 12 order information available to customer service, customer service said that the driver has been a number of complaints in the past, its account was subsequently disabled. But then the driver submitted a full set of documents required by the drop, so the account was lifted.

When asked why there is a black car using drop-by-drop software, the other responded that as long as the driver submitted a complete and approved documents, you can use the drop-by-taxi software. Thus, it is difficult to eliminate loopholes in the audit of specific operations solely on the basis of qualification audit.

Investigation so far, Ms. Wei encountered the general reason for the situation: a black car driver with a regular taxi information registered a drop of a taxi, and use this account to grab a soliciting, during which was the title, then lifted and re-used. This "clone taxi" borrowed high-tech into the "regular army", it seems that also found a more stable and reliable operating channels.

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