"On the promotion of mobile phone software such as call taxi taxi service orderly development notice"

On May 27, the Ministry of Transport issued a notice on its official website regarding the orderly development of tax-free taxi call services such as call-taking of mobile phone software (Draft for Comment). It is proposed to strengthen the standardized management of taxi call service and gradually realize the unified access management of taxi call service.

Temporarily allow phone push call information

The draft put forward that the competent transport authorities in all localities should step up the unified access and management of taxi call service and gradually realize the call-taking demand information raised by various means such as call-taking by hand, call-by-phone software, Through a unified city taxi call service platform operation, and pushed to a unified vehicle terminal broadcast.

Transport authorities shall encourage and support all parties in the market to develop and promote high-performance vehicle-mounted terminal equipment that is adaptable to the development of new service modes such as call service by mobile phone software. Before this, temporarily allow the call demand information directly pushed through the phone, but the city taxi call service platform should be able to achieve the entire process of recording and monitoring.

After the order is not promised service as rejected

After the taxi operator has standardized the installation of special vehicle-mounted facilities and equipment for taxis, it shall not suspend or place any facilities and facilities that affect traffic safety in the vehicle. The draft solicits pointed out that taxi drivers may not pick up and use mobile phones while driving. The use of mobile phone inquiry or answering the call business, it should be stopped in the vehicle, does not affect the driving safety of the state.

Encourage the development of a new type of response coupon hardware facility that complies with safety regulations and facilitates driver operation. Taxi driver in the order immediately call business success, should be in accordance with the provisions of the opening of the service call or service logo suspended, and on time to reach the agreed place. If an uncoordinated order fails to provide a taxi call service as promised, it shall be deemed as a rejection of the act.

Urban transport authorities to guide mobile phone software information service providers and other stakeholders, to further improve the city taxi service management information system and mobile phone call software features set to achieve real-time call demand information can only be carried to the empty taxi and Broadcast. Mobile phone information service providers should actively cooperate with the relevant departments, to effectively prevent and properly handle the use of mobile phone software release bad behavior information.

Illegal charging passengers have the right to refuse to pay the fare

Taxi taxi service charges should be consistent with the local taxi management rules, not in violation of the provisions of fare increases, bargaining. The draft for solicitation of opinions is clear. If any other expenses are charged in violation of the provisions, passengers are entitled to refuse fare payment and may complain to the competent department of city traffic and transportation. The competent department of urban transportation should step up publicity and law enforcement to supervise taxi drivers to collect fees in accordance with the relevant provisions so as to prevent and combat unlawful charges and indiscriminate price increases.

Calling service providers such as mobile phone software information service providers to implement the market incentive plan, it should be 10 days ahead of the city transport department in charge of communication and communication, and 5 days in advance to the public announced the implementation of the incentive plan standards and time limits.

Not by calling in the queue waiting area Show off

The draft solicitation pointed out that in the airports, railway stations and other sites set up a unified taxi scheduling service or the implementation of queuing waiting places, taxi drivers should obey the dispatch command, queuing in line order, not by mobile phone software such as call-in Queue waiting area Showmanship.

For the mobile phone software information service providers do not call access to the city taxi service management information system, incomplete synchronization of information sharing, do not accept unified access management, illegal driver's terminal software distribution, in the software to provide illegal bargaining function And other acts of disrupting market order, the competent transport authorities at all levels should urge mobile information service providers to promptly rectify the situation. The ineffective rectification, may suspend the phone call software used in the taxi market. Refuse to rectification, ordered to withdraw from the taxi market.