Same company same Express different price

Abstract: A few days ago, a reader of the slot said, from Dongguan sent a courier to Hong Kong, the same express company unexpectedly appeared 4 quotes. Reporter survey found that the same express company, the same courier, the emergence of different prices is a common phenomenon. Industry insiders revealed that as fast

A few days ago, a reader of the slot said, from Dongguan sent a courier to Hong Kong, the same express company unexpectedly appeared 4 quotes. Reporter survey found that the same express company, the same courier, the emergence of different prices is a common phenomenon. Industry insiders revealed that, as a result of the express company more to join the system, for express fee, the franchise outlets have a certain price autonomy.

So, the courier tariffs are not uniform, even wild speculations, is it reasonable? Does courier charges also need to be marked? In this respect, the city Price Bureau 12358 Price Hotline staff responded that the courier tariffs to carry out market adjustment prices, but The courier company also need to pass documents, publicity and other means marked price.

Dongguan to Hong Kong the same Express 4 offers

At the end of February this year, the residents of the Sunshine Coast Lok (a pseudonym), a group of goods want to express through EMS to Hong Kong. He first consulted the Ems Wan Jiang Simple Sha Chau range of Courier station, get oral quote "25+5" yuan (the first weight of 1 kg 25 yuan, continued to weigh 5 yuan per kg, the same below), but after receiving, courier Mr. Wang called to inform Lok to be in accordance with the "25+8" price of the shipment. Lok thought the price was acceptable, so he agreed to deliver it at that price.

But that night around 6 o'clock, Mr. Wang again call Lok, said because of system upgrades, "25+8" Yuan price can not do, suggested he in accordance with the "90+30" yuan price delivery, and he can also help Lok find the manager to apply to 50 percent discount, that is, "45+15" Yuan.

In this regard, lok that the price difference is too large, the cost is too high, refused to ship, asked the courier to return the package. In this respect, the reporter then called the 11183,ems customer service personnel said that the current Dongguan to Hong Kong's express business price of 1 kg in the 25 yuan, continued to weigh 3 yuan per kg, that is, 25+3.

The same express company, the same express, is also sent from Dongguan to Hong Kong, why there are 4 different prices? Lok was puzzled. and EMS Dongguan City, the head of the company responded to the reporter said, there are different prices, the main reason is that the courier is new to the price is not too familiar.

Multiple quotations from the same company to become the industry's norm

Reporter investigation found that a number of express companies have the same express different quotes phenomenon. Yesterday, the reporter to "send a 3 kg of air from Dongguan to Beijing," the name, consulted a number of different courier company outlets. It turns out that most express companies offer different quotes.

Among them, Yun da Express Wanjiangwin and division to give the price is 20 yuan, and Dongcheng East Thai division is a quotation of 33 yuan, and through the rhyme network inquires the freight is 38 yuan. Yuantong Dongguan Customer Service advised reporters directly to the network, "My side is the official price, dot there will be preferential." "Yuantong new division gives the price is 35 yuan, and Wanjiang Victory Division Courier's offer is 30 yuan."

Not only that, express tariffs can also be "bargain". In Dongguan, a courier company Wanjiang a business network for 3 years, Mr. Hu told reporters, "sometimes customers complain that the courier price is too high, the courier will be appropriate to customers cheaper." If regular shipments, the price can be more favorable. ”

Price department: Courier fees must also be marked

So, why the same express company, the same express will have different quotes? And the delivery fee can also be discussed? A courier in Dongguan, Mr. Wu revealed that at present, the vast majority of express companies to take the franchise system. Usually the head office will publish a reference price, and each network can be in the reference price fluctuation price, with a certain independent pricing rights. In addition, the Courier's Commission is the main part of its remuneration, courier to send the price has a certain autonomy. "Even some express companies in order to motivate the courier, the provision of a reserve price, the price outside the price belongs to The courier." ”

Reporter also found in the interview, for express tariffs, many people are "courier number on how much," and the public said, even more than the past one or two yuan, will not be too serious.

So, express tariffs are not uniform reasonable? Does courier charges also need to be marked? Yesterday, the reporter called Dongguan Price Bureau 12358 Hotline consultation. Customer Service staff Introduction, the current courier tariff is the market adjustment price, the price department has no pricing standards, express companies can express tariff fluctuation. However, courier charges need to be marked by verbal, documentary or public announcements. ”