Samsung apologizes to Chinese consumer 7 issue model for one year

In the last two days, CCTV financial channel "economic half-hour" column continuously broadcast some models of Samsung mobile phones, suspected of design defects caused frequent crashes, as well as Samsung in the maintenance of after-sales service links to Chinese consumers for unfair treatment of the report, after the program broadcast, aroused great social repercussions, Today 3:30 P.M., Samsung company officially through the CCTV financial channel to the Chinese consumer apology and corporate rectification statement. Samsung said: First, "economic half-hour" after the broadcast, Samsung China Investment Co., Ltd. attaches great importance to the content of the report to do a profound reflection and review, set up a special deal with the "font door" of the working Group, and to the Chinese consumer deeply apologetic; ii. the problems reflected in the report mobile phone involves S3 (i939;i9300/ CM16, I9308/M16), NOTE2 (N719/M16,M7100/CM16,N7102/CM16,N7108/CM16) A total of 7 mobile phones, Samsung decided to have the problem of mobile phones for free repair; If a consumer in the repair of the above problem mobile phone has been paid, Samsung will carry out a refund processing; four, if two repairs or not normal use, Samsung will be free for consumers to replace the same model products; Five, the above-mentioned mobile phone model, where the November 30, 2012 before the production of products, A one-year warranty is extended, whether or not repaired. At the same time, more specific information, Samsung will also be published on its official website.