KeywordsWang Gome existence quality problems Apple
Beijing Time November 25 news, Wang MoU in the Gome Electric store bought an iphone 4 mobile phone has a quality problem, she suspected that the phone for refurbished machine, think Gome shoddy, so sue to court for double compensation. Yesterday afternoon, Pinggu court hearing the case. Wang MoU said that August 23 this year, she to 4999 yuan in the price of Gome Electric Appliance Co., Ltd. Beijing Pinggu Mall bought an Apple iphone 4 (16G) mobile phone, but the salesman did not agree to help activate the mobile phone and cut cards. Refurbished iphone 4 into Gome? I was in the trust of Gome, I will not test the phone to get the Chinese mobile communications cut card. Wang said that the next day, she used a computer to activate the phone when she found that the phone has a murmur, the handset clicks, can not hear each other's voice, not normal use. Wang went to Beijing Apple's iphone testing Center to detect the mobile phone. The quality problem of the handset handset was detected. Therefore, Wang a lawsuit request Gome Electric Appliance Co., Ltd. Beijing Pinggu shopping Center double return purchase, return to annex Punofi iphone 4 Boutique set 158 yuan, compensation for the loss of 200 yuan, transportation 40 yuan. Gome agreed with the request to return the attached Punofi iphone 4 boutique suit 158 yuan. In addition, if Wang has evidence to prove that there is a quality problem with the mobile phone to check the cost of transportation and delay, Gome also expressed its willingness to pay compensation. For the handset itself, Gome says it can return the goods, but it must have an authoritative test report or a court decision. Due to the differences between the two sides, do not agree to mediation, the court adjourned, the case has not been sentenced. Trial Focus: Consumer three questions: 1. Whether to sell refurbished machine Wang: Gome shoddy, knowing that the phone has trouble but to sell. She pointed out that Gome refused to show the Apple iphone 4 handset manufacturers directly authorized or indirectly authorized the sale of mobile phone contract Documents and purchase notes, that gome in order to pursue the windfall profits, sales of refurbished repair of the Apple iphone 4 phone. Gome: can provide the purchase channel and mobile phone stock serial number, but it takes time. 2. Whether there is a fraud Wang: Gome's sales procedures are problematic, fraud. Regular sales of the iphone 4 phone store, should be authorized by the U.S. mobile phone production company, the sale of mobile phones to cut the card and activate the mobile phone, customer calls after the test, the sale is completed. Gome: This matter is only a product quality dispute, there is no fraudulent behavior, the shop does not have to cut card equipment, but the king can cut the card, and then get the store to activate. 3. Whether the product has the question Wang MoU: The test report has proved the quality question. Gome: Wang issued a test report is not authoritative, because according to the consumer Association of three packs of mobile phone law related provisions, if the existence of quality problems should be in the prescribed period of time to the formal testing agencies to conduct formal testing. Our store only approved the regular iphone 4 manufacturers issued a test report, with the official seal. ______________________________________________________________________________ "Love Games", we recommend the most attractive Apple iphone game every day, to help you save valuable time and money!
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