Seventh session of the Network Business Congress and the sixth West Lake on the closing of the sword

"We have always been a baby and just started to learn to walk." Why did we succeed when everyone else failed? The question has kept Alibaba's senior executives thinking. ”

"The dream can change, the dream cannot not have" our our year, the third must learn to have own unique vision, a person's value is his difference.

"Great is a myriad of ordinary, boring little things, leaders should be ambition, constantly repeat the small things." Alibaba is ready for the next ten years to do little things, do not want to use the three major battles to change what. ”

"People are a jerk, and a lot of times you're a jerk." If you want to destroy the bastards, this is in itself a very bad idea because it is impossible. ”

Talking about donations

Mr. Ma talked about gates and Buffett to persuade the world's rich to donate money, he said, it is easy to donate money. "I have always thought that my money is not mine, when you have millions of is the happiest, there are tens of millions of you will worry, there are billions of times that is the resources of society." I would like to say that the money is given to us by society, to better use the resources in hand, to better solve employment opportunities, to help social progress. ”

"It is irresponsible to donate all, not to donate is irresponsible".

"People should know how to be grateful to the community, to think about others, but if a person can not consider the child, do not leave any assets to the child, it can not believe that he will consider others." Now, he says, the whole society is calling for environmental protection, protecting the earth and leaving a better living environment for the children. “

"I am 45 years old, I have known the destiny, know what I can do in my life." I am particularly grateful, this life even if not also contented. Many people thank me, I feel very guilty, thank you for your support. ”

Three talks on Li

Mr. Ma talked about the topic for the third time on the afternoon of September 11, when he talked about the "Lee incident" earlier and September 11.

"Colleagues text and I said, you do not talk about that person (refers to Li), said a lot of netizens will scold you, but do not say against my principles."

"Why do you hate to hate someone you've never seen before?" He appealed to the outside world to look at the problem with his own eyes, rather than the parrot. "People are respected for being different."

"I've never seen God I've seen all kinds of wonderful people."

Answer audience Questions

A little girl asked in the meeting room, "Uncle Ma you always fly in the sky, the next station fly to where AH?" Is it too hard for you to fly around like this? "Ma replied," To run those places to do, is to see the people who have helped Alibaba, people must know Thanksgiving. Alibaba has received many people's help before, now as long as those people say, Ma Yun you come over, I just have time, will fly over. Finish）

The following is the transcript of Ma Yun's speech:

MA: Thank you, just talking to the governor (Schwarzenegger), I imagine he will be three times times higher than me, but it looks OK. So the TV still has the amplification function, I go to make the movie also should also be possible, he said in this time I also think of himself, want to say something, very strange, before I think of the time I have a lot to say, there are a lot of grievances to say, there are a lot to say to you, to this afternoon in the following listening, I think there's nothing to talk about, all the customers, the employees, the guests, all the things I wanted to talk about in the last few days, including just now, he said he was grateful to the United States, I think so.

My heart felt full of gratitude and luck, I am not as good as Arnold Schwarzenegger, far inferior to him, he took some money to the United States, all kinds of physical conditions, I was a little less than, I do not have any reason in China will be successful, like everyone else, we these people, I think I am ordinary can not be ordinary, We don't have any money at home. Perhaps potential, no Yiguanbanzhi, go up to now, go to today, can have this honor with so many young people work together, can say very honored to do a Alibaba net, with everybody participate in doing Taobao, and all the way over, really very lucky, all the way over, is so smooth.

Many difficulties you ask me today, how did you come over, you are so smart, many people said Ma Yun you are too capable, far-sighted, really great, sometimes I see online praise me, I feel really embarrassed, which has so God, I won do not know how to win, but lost I know how to lose, Losing is a momentary greed or a momentary impulse, but in fact, I think every success, I first thank the era, first of all, thanks to the development of the economy in China, the development of the Internet, as well as to thank my colleagues day and night efforts, they have to turn these into today's reality, There is any story, the concept of any internet, it is almost impossible if no one else's participation is difficult.

I remember starting from 99 to do Alibaba when we do for small and medium enterprises to do the platform, we this idea who will believe, but a lot of small businesses believe us, and then 1.1 point up, do Taobao just start when we are seven people in their own, we Hangzhou Lakeside Garden Venture, At that time feel to find out for everyone to find four products hang up, 4,728, we must find 28 pieces of merchandise hanging online, let people auction, the results of my home how to find four, the result we gather 17 pieces, of course, no one to buy, we buy their own, Then there is a customer to hang up the things we will buy, there is a time when the house next door to buy a house of things we do not know why, and then slowly have customers, slowly have more and more audiences.

No customer trust can not have Alibaba, not objectively have Taobao, this life said today without I have been satisfied, because really, so many people care about you, so many people support you, so many people inexplicably thank me, I think, very suffer, because I thank you for what I do, this is not my credit, I only said a moment, Let's do it, as long as we can do something good for others.

The future of Alibaba, including myself, when I was talking to all the women entrepreneurs this morning, female entrepreneurs communicate when I feel like this, I hope that my age has been to know the fate of the age, people say 60 know destiny, I am 45 years old not to know the destiny, this is not my pessimism is my optimism, I know my future, How many years I can live, I want to do some things, I want to be more and more positive, I want to thank the community, thank all the customers, thank all the staff, thank all the support, so we do the more practical, the more the better.

Second, I think many times this company in addition to Thanksgiving, there is a fear, we are full of awe, many times the success, not our reason, a lot of success we do not know what things help us, so far, we have met a disaster, but one time through, Do we work hard to get through this? Not necessarily, not hard to get up, behind there is always a kind of inexplicable power in support of us.

We were lucky yesterday, will we be lucky tomorrow? Many of China's business people the first thing to do is daring, courage, good opportunities, successful later still think that they are capable, is their own opportunity, once again failed, so for Alibaba, we have a fear of the heart, I do not know what is behind the results, do not know what is behind the things, I believe that the next 10 years and 20 years will not be so smooth.

We thought that the 20 years of this decade have been changing ourselves with awe, so these two hearts, I think there is, especially in awe of the heart, I recently more and more feel, some people say that this person is very brave, I feel brave and dare to die, Yong and dare not win, we Yong but we dare not, sometimes I often say I dare to move, but I have a regular, I do not know the strength of my awe, today's Alibaba walked today, I would like to share with you that over the past 11 years, more and more grateful to the present, the more now we have the fear of the heart, I think now many young people like us, I think the society is a little impetuous, lack of faith, what is faith, the letter is Thanksgiving, Raise is a fear, there is another is to change their own, we always complain is wrong, others are wrong, never thought of my problems, I should do what kind of things can improve themselves.

So these days, I've heard all the successful people, all those who've been through it, no matter how much he eats, he never complained, he said I am grateful, I thank the United States, thank the California, I thank the customers, I thank the customer, these words you can hear, he is true or false, is played to others to see or sincere, but the fear of the feeling , especially to remember that in today's China's reverence, we are actually very far away from abroad, and the United States is also very distant distance, and Japan's distance is also very distant, and many developed countries are far away, the other day I am honored to see a very respected leader, a respected person, he said, Can we really think that today's economic development can overtake the United States and that the renminbi can replace the dollar?

How many things do we need to do, you know he talked about how many years did it take to replace the pound? I was so sad when I told the story. 1949 U.S. GDP surpassed the United Kingdom, after the two World War, the United States became the largest creditor, or not, by the 1974 Middle East oil War, the dollar began to force the replacement of the United Kingdom, how many years, 80 years, today I think Comrade Xiaoping spoke very well, I especially adore Deng Xiaoping's good and easy, we have to go a long way, China to take the road is very often, Chinese enterprises have to go a long way, I think we are still a baby, the efforts of our generations to be a good company, the people in front of entrepreneurship if we are not grateful, how many people want to do the Internet, How many people want to do E-commerce, have failed, why we succeed why we will succeed, why others will thank us, this let Alibaba to think about.

We want to repay the society, this is not a fake, today all the things to others, such as the recent Bill Gates and the company to persuade China's many rich people to donate money is very easy, the first day I think, I think the majority of Alibaba executives, the team, know that our money today is not ours, I always thought you had your 1 million when the money was yours, you can spend, you have 10 million or 20 million time this becomes the nature, this is the capital, you have to worry about interest ah to mind others, billions of times you have to remember that this is the resources of society you have to spend the money for society.

I never thought my money was mine, never thought Alibaba nearly 200 billion of the cash is Alibaba's, no, this is the trust of our society, this resource to us, the best use of this resource, so that more people have employment opportunities, so that more enterprises up, this is my view of the Chinese economy today.

In fact, I think we sometimes put the concept of the rich and the entrepreneur together, we are always against each other, you rich people you are a rich, there are many of you do wrong, but today's entrepreneurs, today's small and medium enterprises here today, the network, we want to change this businessman all the interests of the first, Regardless of the interests of others, we are working hard, the biggest difference between our generation and the previous generation of entrepreneurs is that we are not only looking for opportunities in society, we have to solve social problems, we have to make the business community more transparent, more open, more responsible, more future to see, so, in fact, the company so far, I think these Americans sometimes talk, I think I support the ideal.

Bill Gates is my friend, and I am very supportive, come to China to persuade, these money is not our society, China more entrepreneurs, more rich people, more resources, China needs 300 million of employment, our children need employment, our environment needs protection, our trees need more, Our water needs to be cleaner, the money has to be spent here, actually it's really hard to donate, I think, I hand over to whom the money, he can manage well, I today I think, I put this money into more online shop, put this money to help more on the basis of later, I feel more substantial, I die, I believe, If I have a lot of money is my own without spending will regret.

Of course, if I don't leave anything to my child, I think it's irresponsible, all left to the child is certainly irresponsible, you said that I have donated 100%, not to leave a little child, a person who does not consider their own, you do not believe that he will consider the community, I do not believe that I am selfless, no private this is the biggest private, He has to think about it, but you stay more, how much, it is an art, you can not let him, because we all efforts, our generation of all efforts, in addition to their own hope good, we want to be better for the children, how to make children better.

I think two things are really about the future, this is also our future Alibaba many people, many of my colleagues are determined to do things, two things, the first child's mind, the second environment, if the children are not mature, not with their own vision, unique thinking to see the future, you give him more money, He will still make the world a mess, if our environment is bad, then our environment is killing our children, so I think these two, we must pay attention to. What we saw today, I sometimes see some news on the internet, some media, sorry, at the beginning of an internet conference in Shenzhen, I said, the number of people on the internet in China is definitely more than the people who do not surf the internet, the vast majority of people on the Internet to write things a little more, they are angry, Ma Yun you have to apologize to the people I said I'll give it to you again, I'm one of the bastards, we began to follow the crowd, and we started to think without thinking, and when my son was 18 years old, I also wrote ane-mail and gave him three suggestions.

First he doesn't need a father when he's 18 years old. Need a friend, the first proposal always use their own eyes to think about the problem, can not be said east is east, others said West that is west, I Ma Yun I think there is a lot of people here and many different things, to share with you, I was 33 years old in the West Lake to learn English, At the gate of Shangri-La Hotel, Hangzhou, many foreign tourists visit Hangzhou frequently, I insist on nine years in the morning, regardless of windy and rainy day, I always take them around the West Lake, he taught me English, I took them to visit the West Lake, I learned a lot of things, I learned is not the language, I learned is the culture, I found that the teacher told me the world is not the same as the foreigner and I said.

I've been like North Korea today, I think that China is the richest country in the world, from small to large, I think we have to liberate all mankind, finally found that people want to solve us, the first time I went to Australia in 1985 when I was shocked to death, people Australia is so developed so advanced, We were just beginning to have Wan Yuan, I was particularly shocked, especially sad, since then, I have formed a problem with my own eyes to think, my son, like young people, we have to think with their own eyes, not East is the west, some people today I do not want to mention this name, My colleague said Ma Yun don't mention this name again, mention this name you will be approved again, but I still want to say, I replied to him back, I said not to violate my principle.

Said more people on the internet will scold me, but I still choose to say, why do we hate, hate, a person who has never seen, of course, that you Hitler you have not seen you do not hate it? This is a time you can verify, often with your own judgment, if in the culture Revolution period said Liu Shaoqi is the bad person we a share to say he is the bad person, who is the good person we a share to say he is good light, if we do not use own thinking, own vision, simple make a judgment I think we will be very sad, People are because you are different, you will be respected, so I told our company a lot of young people say, we want to be different, but not alternative, today's critical people, today's society, I think is very good, is a bit negative, and pessimistic.

My second advice to my son is to always be positive and optimistic about the future, we met a lot of difficulties, but it was more difficult, the future will be more difficult, we are now more than the darkness of the World War, human difficulties do not know how much, we also met some people say I particularly hate the 40 's, 60 's, A group of old people do nothing, they hate us now, we always have some difficulties, but a generation more than a generation, more than a generation, our problem is that many young people do not have their own beliefs, not their own religion, is not Thanksgiving, no awe, we do not criticize them, Because we have no right to criticize us, we have to be full of confidence in them.

We have all the problems they show, and I remember my parents saying, Ma Yun Why do you like these rock singers Ah, I said you have liked, you have Li and, and so on, you forget, each generation has to have, but you forget it, children have idols than not much better, Just as children have dreams better than no dreams, dreams can change, dreams can't be without.

Always optimistic about their own, I do not blame it, the first page of our generation is to listen to Chairman Mao's words, go with the Communist Party, we have lost our mind, the children of our next generation are paying the price, we are not strange, but we can do something together, I firmly believe that, 2000 children can help us find the faith, if they do not have faith, listen to east is east, listen West is West we have no hope. Today in Alibaba we communicate within the company, it is difficult for me to let all the people in the world like us, we want to let the world have different arbitrary, many people say I can not listen to you, but I want to respect your right to speak, you can speak, but I can have my opinion, like some people say more sensitive topic, someone to Taobao demonstration parade , please, you can express your voice, I have my principles, you have your right to speak.

But the principle is immutable, if all of us give up the principle, give up the ideal, gave up the insistence, gave up the right way to go Sunshine Road, then the result will be, because 90% of people, is a good person, 90% of people are walking the Sunshine Boulevard, today we see society, always see the blame, blame, is not the others, My heart especially sad, I hope that Alibaba people, Taobao people, all the entrepreneurs, with a positive eye, optimistic look at the outside, we see today's officials, that are corrupt officials, we today's enterprises are all greedy businessmen, hospitals have no conscience, professors are plagiarism, in fact, today's government than 10 years ago more honest, more capable, You see these officials, you see today's entrepreneurs are more responsible than they were 10 years ago, and today's schools are more academic than they were 10 years ago.

Today's hospital is better than 10 years ago, today's house is better than 10 years ago, but these did not rise, Fuzheng exorcise, society needs is its, the future needs upright, today, criticize others have become an example, today said this is not good that bad person became an example, in China to do a role model I feel very tired, but I think I know what I am doing, Be an example of God, or a ghost, or a dead man, the newspaper said that the role models are dead, the world is a common people, because he is ordinary, because the ordinary he has charm, because he has shortcomings, he is not God, the world without God, but I did see a variety of outstanding people, really, All the founders in this room, our greatest experience in life is to know different people, experience different things, life to the end, no matter how much you attend, no matter how many cows you go to the crematorium, no matter how great you are, history is like Qin Shihuang, Qin Shihuang Our middle school textbooks, on three lines of words, you still want to great, I think every one of us know that we are people, we come to this world, experience, experience, let ourselves happy, let others happy, let everyone happy, this is my recent thinking, more and more, more and more things.

Inside the company also want to share experience, yesterday we may go to visit the Taobao party, why do you think your company's employees are passionate, why do it, because they know why they do it, you are ordinary employees have to do for themselves, employees do not work for themselves, I do for everyone, this is propaganda difficult, But you are the manager, you have to do it for others, when you become the manager, you have seven or eight people, they rely on you, your temper of any kind, all affect these people's mood, affect their future, you are doing for others, when the director, you are doing for yourself, when the vice president above you have to work for society, Do it for the human, for everyone, you will do this business.

People's State of the different time there are different thinking, this great friend also told me, people must think clearly three questions, first you have what, the second you want what, the third you give up what, we each understand, I have what, I think today I ma have a lot of, also did not, because these things are not my own, This is Taobao user, is Alibaba user, is the society, this money is not my, what am I going to do, what do you want to do, and then you have to lose something, the world will be scolded, someone praised you means that someone hates you, human society has a sociological probability, six people among the seven of the bastards, this is sociology, You grab six people, you get in the room, and you find that there's a leader in six, you catch seven people in the middle there is a must be a jerk, today you may not have this experience, one day you will.

I used to be miserable, I was good for others. Then I asked Clinton, I said that I have to make this decision is always 30%, 40% of people are very opposed to, it is very painful, Clinton said you are very good, I have 30% support I have been very impressive, I suddenly feel that there is a reason, Later to investigate the sociology that makes sense, so very interesting, so we think of a lot of things today is scientific, Taobao Alibaba what is missing? Taobao is not an engineer, not service personnel, Taobao lack of sociologists, economists, political scientists, Taobao 300 million users, I have 1% of the people opposed to 3 million people against, how can 1%, certainly 30%, is nearly 100 million, you want to make 70 million people happy, you let 30 million people against you, So would you take it, would you be willing to bear it, why do you bear, what do you want, whether you are willing to do, I think I glory, we are honored to say this lifetime, can go to Thanksgiving heart, awe, change themselves, to help those who are good, people are jerks, and a lot of time the bastard is himself, If you want to wipe out all the bastards, this is a bastard thought, because you can't do it.

A lot of times I'm a jerk, I get bored sometimes, I say it's over, I'm a jerk, began, because we are ordinary people, is a person to eat grains, now has a sensitive word is immortal, what is called Immortal, Immortal is the mountain person, he thought really immortal, what is vulgar, is eats grains, must be sick, I think a lot of myself, all of us are sick, so you put me into this, people are boost is the most powerful, I told you today, I have no difference with you, I am no different from anyone, do not think that Alibaba is Ma Yun do, I just good luck, do not have to work move mouth is enough, And most of the time it was my staff. When the key of my colleagues to shoot the table said so, I have a reason, it should be so.

I haven't been on the table for years. I have patted the table to say, according to you say, this is the future, because young people know the future, I see we pay Bao's president, Kelly a few days before his vacation, I think the state of vacation, people are busy, he went on vacation, this is the realm, The leader knows that I can put it on vacation. He said I now ambition, I said this realm high, ambition, actually later really understand, ambition is the greatest, what is great, great is countless ordinary do out, countless ordinary, monotonous, boring, he said I have no mind , I will now experience a good, bit by bit to the customer service well, customer unpleasant things to fix.

I'm ambition now, I think this is great, we always think strategy, engage in a big strategy, make a big change, we all want to play three major battles, a chat is liaohsi, Huai Hai, we have a manager was criticized by me, we this to decorate here, you think we really war ah, we are now the era of peace construction, Or you're like a Shi Guangrong, and you'll never get it. We know that this television, peaceful liberation 20 years to fight, play what, construction, the company is also the system, once you decide to do a good job customer service, boring, ordinary, they do fun on the Vedal, Alibaba to this is what we are facing today.

Alibaba's biggest decision is the next ten years, we will be down-to-earth, recuperate, active recuperation, to help our small enterprises, to help all buyers, so that they can help us to cycle together, continue to develop, we are very ordinary, within 10 years, we already know what they want, no matter how much pressure , that's why I wrote this letter that day, and that's what young employees do, I firmly believe that, after 2000 of children must be stronger than us, today our trouble is not we provoke, is we provoke, is our parents provoked, is we planted, our parents planted down, It's no use complaining.

Yesterday morning to this afternoon, everyone said that all the successful people did not complain, complain a little bit with no, to change it, bit by bit change it, so today I chatter about so much, just want to express, I am really grateful, this lifetime honor, said even if I did not today, I have already felt that I get everyone's help , support, care, too much for me so I was extremely thankful, Alibaba is not a person, there are a group of people have such a heart of Thanksgiving, the second we have a fear, we are the future of awe, the fear of justice, the ideal of awe, to the unknown awe, all things we hold a curious heart, awe, We will change ourselves. We will uphold our principles and hope that we can support these young people, support these idealists, and help all of them, because we do not expect to say that the world will become better in one day.

But, Fuzheng exorcise, the upright carry forward, evil things will naturally go down, we blame the evil thing every day, that the world feels like evil, I hope all the media, I sometimes speak I am afraid, I am more and less speak, Wang this morning, Ma Yun is not afraid, High-profile, MA not afraid, I am afraid, because we are now a lot of media And like to do title I actually the whole thought is like that he takes a title an example and then thoroughly affects a group of young people, the society needs righteousness, the society needs to be thankful, the society needs to admire, the society needs to change, we work together, specially thanks everybody. Time is rare, so once a year, so I want to give you can ask some questions, you as long as stand asked, I will stand answer, good. It's just that we're talking about our thoughts, I am not afraid of you, because we are together, if you do not believe that Alibaba does not trust us, you will not come to this room, if you have a doubt I do not answer I am not Ma Yun, I do not necessarily answer to make you happy, but I must really say that our ideas, So what do you think?