Several people the product manager must fix

There are so many people, although they only account for a very small number of human beings, but most of the products of the spit, complain, complaints are from them. As a qualified product manager, we took care of these kinds of people and took care of everyone.

The first type of person: Emotional control disorder. Commonly known as violent temper. The main performance is: Polished close your Web page, uninstall your software.

In your eyes, the product design is comprehensive and thoughtful, error hint is how accurate, diverse. In their eyes, the URL format is wrong? What the hell is a URL? Can't find the object?

Summary: Do not give users a hint of cold jargon. Whether it is a network connectivity problem, or DNS resolution problems, or the server is not responding, or the program error, are unified display: Ah oh, the network does not give force.

The second type of person: mental retardation. It may be an intellectual problem, or it may be a reluctance to move the brain.

In your eyes, the product simple and easy to use extremely, there is no need for instructions, novice guide or anything. In their eyes, just learned to recognize a clock with a pointer. Your product is too complicated.

Summary: Your product, unless it is better than the electronic watch, you are qualified to say no instructions.

The third kind of person: impatient temper. The main performance is: The product loading speed is demanding. Common in geeks, their CPUs are overclocking, routers must be the most new generation, bandwidth is the combination of dual network cards.

In your eyes, the site load only 3 seconds, really fast. In their eyes, no! It took 3000 milliseconds! 30 milliseconds to open, they will feel cool. 3 seconds? decisively shut down.

Summary: If the site, can compress merged CSS, JS and other resource files, please be sure to compress the merge. Small icons are all placed on one map, reducing the number of connections. In the case of app, the transmitted data is as lightweight as possible, displaying the local controls first, and then displaying the loaded data.

The fourth type of person: selective blind patients. Main performance: A blind eye to the products, common in the people just learn to surf the Internet.

How clear and simple the navigation is in your eyes. This button, how to make people a bit of a desire ah. What is navigation in their eyes? Why I only see things flashing on both sides (Flash ads). Don't say he does not have long eyes, he has just put your site at the bottom of ICP record number, Disclaimer * *, have read carefully again.

Summary: The eyes of the new person to see, and you see the total difference. If you have the chance, find some grandparents, and see how they use the computer.

Fifth kind of person: obsessive-compulsive disorder patient. Main performance: On the size, spacing, color, level of flatness has a very keen feeling.

How smooth the interface is in your eyes, how the font is shaped. In their eyes, this word seems to be 1 pixels bigger than this one? This line seems to be different than the one on the previous line. Is this line not straight? Crazy!

Summary: For the same weight of content, try to use a uniform size font. For page element spacing, it must be pixel-level adjustment.

Sixth kind of person: intensive phobia patient. Main performance: Can not tolerate the dense arrangement of small objects.

In your eyes, my logo is so lovely, symbolizing unity, a symbol of teamwork. In their eyes, a bunch of little things, you want to scare me?

Summary: Try not to use the material that may lead to depression-intensive phobia (pull the hole impulse), highlight the intense phobia (beat death impulse) and other clinical manifestations.

The seventh kind of person: enthusiastic person. The main performance is, the product function often put forward to improve the guidance. Common in enthusiastic users, superior leadership.

In your eyes, the function is very complete, add one more, minus one less. In their eyes, always feel the lack of something, add a refresh button? Add a return button? (You inwardly scold, the browser does not have this function?) Would you like to add a weather forecast? Add a calendar? Add a forum to promote stickiness?

Summary: On the one hand, to be good at listening to the user's suggestions, good understanding of the strategic intentions of the superior, but also need to have their own ideas, learn to refuse, learn to say no, learn to chop the function, neither by the user led by the nose, nor by the amateur leader in the direction of

The eighth kind of person: the prick. The main performance is that the demand is erratic, the details are repeatedly modified, and never satisfied. I found in the government, enterprises and institutions of the project docking person.

In your eyes, the project is nearing the end, and it's time for the knot. What do you do in his eyes? It's not working!

Summary: When you do not have a long-term recognition of products, please check the calendar, is not the festival? He needs a holiday greeting? This is not a product manager to worry about the scope, to the marketing department or legal department to solve it.