Share the experience of maintaining a good reputation in the local computer maintenance website

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With the popularization of the Internet, computer repair site is also increasing, especially in some places of computer repair stations, open Baidu a search: Place + computer repair, you can see the dense web site in Baidu floating, but a lot of site its user experience is not done well, many users are open the site is closed, So how can a computer repair website be able to build up local credibility?

Establish a preliminary impression from professional assurance

The rise of a product without the impression of the user, computer repair site is no exception, the establishment of a computer repair site must not forget the user's hobby "credibility, quality, guarantee, price", the user opened the site's first impression is generally to see these four points, a lot of computer repair site more or less lack of one or two points, Then users will be the first time to close the site to visit other sites, so the homepage of the site must have professional guarantee, warranty, price and other information, should not let users to guess, then you will lose 60 of the source.

Several contents to be done during maintenance

Once the user calls you to make your home service repair your computer, as long as you work time should not hesitate to go to the customer's home repair, in the maintenance process mainly to do: first, the maintenance of timely, in general, users are in the city, then you should be on the phone about half an hour to the user's home. Second, the maintenance of integrity, a lot of computer maintenance staff more or less like to take advantage of, this is not feasible, the computer is where the problem on the repair where, the computer does need to change accessories to change, not to make a pass, or have the first repair absolutely no second publicity services, If your price is right this time, repair is in place, so not only this customer but also a few dozens of customers will be promoted by him. Third, after the computer repair must pay attention to a health detail, a lot of computer maintenance staff in the computer after the maintenance of the money away, and even some basic lines are not collected, so very annoying users.

After the maintenance of after-sales service

This one-off transaction makes many webmasters forget the service, in fact, this is a local computer repair site focus, the user calls you have left the phone number, when the computer after repair, is generally 3 days or so to the user return visit, the initiative to call the past to ask the computer has no problem, if the user said no , then this thing you are really completed, if the user feel that there are problems, then you have to do everything possible to solve the user, do not underestimate this problem, this is the fundamental survival of the site.

A local computer repair network is more for local services, if you do not do a good job this time, then the customer will spread, wildfire, to the local know that you this site is the quality of the site is too late regret, at that time no matter your site is not the first of Baidu is not a bit of use, So everyone in the local computer maintenance site must pay attention to customer service, in the service before maintenance, service, repair after the after-sales service, this is the local Computer maintenance website Development core. I run a computer website, Jinhua computer Repair http://www.cjboy.org/, above is also my own experience to do the station, I hope you support.