Shenzhen Telecom enhances electronic and physical channel coverage

-Our correspondent Huangna from home fixed to broadband, to mobile phones, telecom coverage of the business seems to sit in the world overnight, covering all corners of the communications field. And have a lot of fans of China Telecom soar feel in front of the 3G diffuse, to the end of 2009, the national 3G users 7 million, a leap to become the boss of telecommunications firmly believe that: the smooth service is the life of communication.　　And behind this, is a large number of network construction, logistics support, the user experience of the continuous upgrade, as well as the convenience of racking the service ... 13G network to achieve seamless coverage of the entire city Hualei Communication Technology Co., Ltd. Gang is a mobile phone users, because they are the industry, so the demand for mobile phones is very knowledgeable. He told reporters that the use of the sky wing this year's biggest feeling is "the rapid progress of the signal smooth." Even the software park's underground car park and other blind spots have no need to worry about no signal.　　Behind this is the seamless coverage plan from telecom. Up to now, the sky Wing 3G Wireless network has achieved seamless coverage in Shenzhen.　　Shenzhen telecom technology experts revealed that a number of network speed measurement shows that the peak speed of 3G Internet can reach 2m/seconds, the public can be a good experience of wireless broadband surfing. In the field test, the 3G Network load capacity of the airport, the station, the port, the Convention center and so on, can fully accommodate the holiday and other peak intensive people use.　　Just the end of the Spring Festival, Tianyi 3G Network for Shenzhen Baoan International Airport for travelers to provide a good service, by the wide acclaim of Internet travellers. Last January, the domestic 3G licensing, the local wing 3G network from scratch, the rapid realization of the entire city coverage. According to the latest statistics, the number of base stations in the sky-wing mobile network has increased by one times in a year. Shenzhen Telecom has been all over the city network equipment has been updated.　　The comprehensive test of more than million kilometers of the total stroke of the round has recently ended, Shenzhen Telecom completed a comprehensive, systematic network optimization, can bring users a good experience. China Telecom 3G format for CDMA2000, this mature 3G standard in the United States, Canada, Japan, Korea and other countries in a wide range of areas to use. "C+W" network coverage mode, but also make the public wireless internet no worries.　　Telecom 3G Services integrated a variety of wireless broadband access, the sky-wing 3G and WLAN formed a highly efficient complementary, mobile phones, wireless Internet card terminals can automatically search for the network for users to choose to switch. It was revealed that at present, the city wing wireless broadband, WLAN hotspot has covered most of the city's three-tier hotels, the major book city, libraries, exhibition halls, well-known restaurants, coffee shops and telecommunications business Hall, the new hot will cover schools, government public offices, hospitals, cars 4S shops, hotels and other public places,　　The public can get up to 54m/seconds download speed through hot spots. 2 at home can be China Telecom services to the public can inquire for most of the telecommunications business. Shenzhen Telecom online Business Hall, SMS Business Hall, WAP business Hall three major electronic service channels can be seen, the above electronic channels have the costWith, integration inquiries, value-added services SP order, inquiries, cancellation of bank cards for payment and other functions, online Business Hall can provide fixed-line, broadband, mobile communications, value-added four business sectors a full range of functions.　　Comprehensive electronic channel services, so that the public to learn online, entertainment, shopping more convenient and efficient. According to statistics, Shenzhen Telecom through a number of ways to set up more than 800 business Hall (shop), more than 6,000 recharge outlets, the public often out of the community can handle telecommunications services. Shenzhen Telecom related officials said that the future number of service outlets will be further increased, large communities, people-intensive commercial areas will be priority to set up outlets, the past telecom network coverage will also strengthen the area of cloth points. To provide convenient services to the public.　　Members of the public who want to find new outlets can log on to the online business Hall www.sz10000.com.cn, or call 10000 inquiries. Sky Wing 3G Business has been widely concerned about the public to log on the online office can also enjoy the election number, buy mobile phones, pick packages, door-to-door "one-stop" service.　　At present, Shenzhen can provide the choice of the sky-wing 3G mobile phone up to 70 balance, low-end and high-end models about half. The integration advantage of mobile network and fixed network is obvious in Shenzhen communication market. At present, members of the public can choose the latest Lok 3G package, divided into 49 yuan, 99 yuan, 139 yuan, 3 files, the user can receive a maximum of 900 yuan fee subsidy, and has 2G traffic on the internet monthly gift, in the country to receive free, call the national telephone minimum 1 cents a minute.　　At the same time, Shenzhen Telecom for home users launched the whole family e upgrade version of the 3G package, the family mobile phone share of the Internet traffic 500M, pre-storage gift purchase subsidy up to 1500 yuan.　　Industry analysis, with the Shenzhen Telecom as the representative of local operators to rapidly improve the electronic and physical channel coverage, so that the general public to enjoy more benefits and services, but also to promote the local telecommunications market as a whole upgrade of service level.　　3 bills are clear and understandable. Many people have found that the broadband and fixed-line bills that are now being received have become new: the fees are clearer, billing is easier to understand, and the content of the service business is clear. Understand the consumer from the bill that everyone has received, Shenzhen Telecom has strengthened to improve the notification and reminder services, in addition to optimizing the bill to show the content and format, but also enhanced business reminders, expand the category of reminders, so that the public timely and accurate understanding of consumption.　　Members of the public can now dial 10001 or login http//gd.ct10000.com/sz/to inquire about their own consumption. Telecom users through the online business hall, the palm of the operating hall successfully handled the service, the system will send SMS alerts in real time.　　After paying the user if has the deduction fee or the account balance insufficiency also to have the real-time short note notice, the public to open the telecommunications business, query business functions are SMS, voice, text information and other forms of reminders to inform the service, has been a hot consumer complaints of value-added communications services, especially to increase the opening reminders, so that the public understand consumption, spending heart. In addition, Shenzhen Telecom has also particularly strengthened the value-added industryBusiness partner (SP) management.　　For value-added business products to carry out on-line test management, conduct integrity review, and increase the allocation of inspection patrol density, prevent the occurrence of illegal business, and increase the number of staff to handle such complaints, the illegal value-added business partners strict penalties, serious shutdown business. 4 Internet export bandwidth rose 75% to the end of last year, Shenzhen Telecom Internet exports total bandwidth growth of 75%.　　The company also uses the industry's most advanced cluster backbone routers to complete the backbone Network expansion transformation, backbone network total bandwidth reached 1000G. Internet high flow applications and large bandwidth access has become a global development trend, Shenzhen Telecom through the continuous expansion of construction, can provide high-speed, stable broadband access in any location in the city.　　At present, the city's broadband network "export" more wide. According to statistics, the city nearly hundred community has achieved fiber-optic households, Shenzhen Telecom vigorously launched the "light into copper retreat" network development strategy, the use of a number of global advanced technology to build fiber to the home, fiber to the building of large bandwidth access network.　　Up to now, optical fiber network has been built and put into production, for the public and enterprises to provide access rate of up to 100M high-speed broadband network services. Experts pointed out that fixed-line upgrade will greatly enhance the capacity of Internet traffic in Shenzhen area, the local backbone network from the domestic advanced level to the international first-class level, e-Government network, Social Security video surveillance, basic education Network, environmental monitoring, digital home and other government management,　　Social livelihood and other aspects of the construction of the need for stable and high-speed network support, large-scale optimization and upgrade of broadband network, will help push Shenzhen to build a "digital city."　　Related news Five measures to facilitate the introduction of the city's telecommunications business Hall new "Tianyi Convenient station" newspaper reporter Huangna report immediately, the public in the city's telecommunications business Hall can obtain 5 new services, including computer butler, mobile phone address book import, free detection of mobile phones, mobile gas stations, service consultants.　　Shenzhen Telecom Business Hall set up the "Tianyi convenient station" to the blue color, the convenience of services and self-service Group synthesis zone, the integration of a number of communications resources innovation services to help push the overall level of local communications services upgrade. The computer butler mainly provides fault diagnosis of PC for customers, cleaning and maintenance, operating system installation, debugging and upgrading, virus killing, security patch installation, installation and commissioning of common software and other services, there are a number of new services: distribution of "convenience service" coupons; computer troubleshooting, cleaning and maintenance; free Wireless card installation　　Free installation and upgrade of operating system, common software installation and debugging, virus killing, security patch installation. Tianyi Mobile phone Address book import for telecommunications users to provide the telephone number of this message import, change the signal settings.　　People change their mobile phones without bothering to change the address book. Free detection of the sky Wing Terminal for the Sky Wing wireless network card users to provide free detection, detection of Internet failure, installation of network cards and download software, client software upgrades and other services. At the same time for the sky Wing mobile phone users to provide free testing, battery standby power, handset handset and sendWord device detection, mobile phone fault detection, cell phone value-added services such as fault detection service.　　The sky Wing mobile phone Station service various models of day wing mobile phones are free to charge. Value-added business application Services consultants to provide the public with the day Wing mobile phone 189 mailbox activation, mobile music downloads, GPS navigation, mobile phone stocks, seven-ring telephone tone download, wireless network card on the live client download, wireless network card driver and customer Terminal installation Services.