Shop 1th responds to fake sales reports that shampoo is genuine

Summary: Yesterday CCTV News "weekly quality Report" broadcast a program, in the program reporters from Beijing East, shop 1th, Taobao and other online shop to buy 8 bottles of shampoo, through 400 customer service telephone verification found that 3 bottle confirmed as counterfeit, 2 bottles can not confirm the authenticity, the remaining

CCTV News of the weekly quality report broadcast a program, reporters in the program from Beijing East, shop 1th, Taobao and other online shop to buy 8 bottles of shampoo, through 400 customer service telephone verification found that 3 bottle confirmed as counterfeit, 2 bottles can not confirm the authenticity, the remaining 3 bottles for authentic.

Shop 1th responded by saying, "Thank you very much for the supervision and reporting, but once aired, it caused some consumers to misread it." After with the section group verification, is 1 bottles of sea silk shampoo and 1 bottles of sea silk hair conditioner, experience certificate are original authentic.

In addition, store 1th and entered into the business signed a letter of commitment, the sale of the fake will be to shop 1th bear million liquidated damages.

The following is the original statement No. 1th:

1 after verifying with the column group, the reporter in the report of 1th shop a total of 2 to buy the products of the P & G shampoo, respectively, 1 bottles of silk shampoo and 1 bottles of sea hair hair conditioner, experience certificate are original authentic.

2) Shop 1th self-employed products sold by the Procter and Gamble, have the official brand of Procter and Gamble authorized. Since 2013, 1th stores and Procter and Gamble, Unilever and other global commodity giants jointly launched the "Brand through Train" strategic plan, by the brand side of the direct supply, to avoid all the U.S.-protected goods in the middle of the resell link to "1 genuine" supply protection, 100% to eliminate fakes, parallel imports.

3 in Shop 1th open platform sales of P & G shampoo products entered the business, there are official Procter and Gamble dealer brand authorization, and the number of stores signed a guarantee of the million business commitment letter, customers can contact the brand through the security Code of goods and products customer service inquiries authenticity, please reassure customers.

Store 1th is always committed to providing the industry's first shopping experience, online sales of more than 4 million kinds of goods, authentic, low-cost features, has become the consumer's preferred platform for online shopping. In the advantage category of shop 1th, food, beverages, imported food, shampoo, bathing, oral care, female care and other categories have steadily occupied the market share of the first.

In strict protection of proprietary goods under the premise of the settled business we take the "3+x" management model, in the qualification review, promotional norms, day-to-day transactions and after-sale process of strict supervision, and through the "Mystery Buyers" program for the various categories of sellers frequent spot checks. We will continue to improve the management process, strengthen business training and advocacy, in order to create value for customers at the same time, fully protect the fundamental interests of customers, to build an open, transparent, honest, responsible business environment. If you find that there is a sale of fake business infringement of the user's rights and interests, we will not hesitate to be repaying, and take the initiative to the administrative organs to investigate.

Thank the broad masses of users and the media for our attention, but also welcomed the supervision.