Shop problem commodity platform business must be within 12 hours of shelf

Washington (reporter Zhang Yiyi) since the network shopping began to become the mainstream of daily life shopping, consumers of online shopping complaints are high. Yesterday, reporter from the city Trade and Industry Bureau, Beijing Electronic Commerce Association, in order to refine the supervision of the network shopping platform for commodity investment, warehousing, sales, after-sale and many other links, "Network retailing industry Quality control Operation Guide" has been in the industry to solicit opinions, the requirements of enterprises strictly controlling the quality of online retail goods,

As the Beijing-east, when a number of electronic business platforms are used "platform" mode of operation, in addition to their own proprietary goods, but also recruited a number of Third-party sellers to join the sales platform. Earlier, the industry and commerce and other regulatory departments to detect problems, some online shopping platform often lagged one step, still in the sale of some problematic goods. The guide says that in the future, when receiving a list of quality issues from the relevant government departments, the platform service provider should urge the online commodity retailer to screen out the shelves and related information for the problem goods within 12 hours. The platform service provider shall immediately shield the message from the shelf and the information shielding if it exceeds the limitation period. In other words, in the future, once the regulatory authorities detect unqualified products, the electricity dealers will first remove such goods from the Web page, to ensure that consumers will not buy such goods.

Not only that, "the Guide" also on such platforms, such as the investment audit and other links made a clear refinement, to the storage of goods should be set up record, sampling system, the sale of goods and services must be ordered through the regular channels, to eliminate the sale of substandard goods.

To that end, Jing-dong, when, suning easy to buy, Amazon (China), Gome online, where customers more than 10 electric enterprises, such as the joint signing issued the "Network retail industry to strengthen commodity quality management Self-discipline Convention", the commitment to improve after-sale and operation linkage mechanism, with industry and commerce and other government departments.

BEIJING-East related leaders, Beijing and east decided to sign a new contract with the seller, through the provisions of the contract, to take the most stringent penalties related to false violations. According to the latest revised "Beijing-east platform sellers points management rules", "sale of counterfeit goods sellers have to pay liquidated damages of 1 million yuan or in accordance with the shop total cumulative sales of 10 times times liquidated damages." "Once sellers leave on the Beijing-east platform, they will be saddled with more illegal costs," he said.